State Bank Of India [SBI] — staff of lucknow munshi pulia is conducting misbehaved

Address:	Lucknow, Uttar Pradesh, 226016
Website:	www.sbi.co.in

Sir,
I am very much surprise that number 1 bank of india i. E. Sbi has kept such kind of staff who do not know how to behave with customer also they do not know what to do with customer and what not to do with very customer such kind of people lay down bank image. Please go through my complaint below and need action against the person.
This is to bring your notice that my saving account is in your sbi munshi puliya branch lucknow your branch code is 11213. I am here complaining you this branch is worst branch i have ever seen they do not know how to speak to customer and how to behave with customer specially some mr. Kamal kumar srivastava told me that customer is nothing for us he is abusing me in front of so many customer and told me do whatever you want to do no body will in sbi is taking any action against me.
He is doing very rude behavior with me the person like kamal kumar is making bad brand image of sbi.

This is to inform you that since last four days i am visiting this branch on regular basis for my work to be done, due to non operational me my account is closed people in your branch ask me to update kyc for that you have to carry id and pan details.
I have submitted the same and got receiving of the same because same day work is not done by your branch because portal of sbi is not working as per them so i returned.

Again today i. E. On 01/01/2019 i have visited for same work and to withdrawn some amount from my account after 30 min of waiting they person sitting on counter no 4 is that your kyc is not updated due to some technical region so i have go to meet your branch manager of the same branch at that point mr. Kamal kumar srivastava is sitting there and he behaved very rudely without watching my details he did following misconduct with me —

1.) he told me you are criminal because you have operated two account in sbi i wanted to know is it crime?
2.) he thrown my paper and abuse me.
3.) after that again i am asking him how to withdrawn my money from my account.
4.) at that time he told me you write a letter to me that for transfer of my account to another branch because i will assure you that this branch is not going to give any service to you.
5.) at counter no.4 lady told me that you can withdrawn your money there is no issue but mr. Kamal told me that he will assure that at any cost you can not withdrawn my amount.
6.) when i asked his designation than he told me he is the only person who can handle this branch without his permission nobody will do anything his behavior is very much rude.

Due to this behavior of sbi person i am very hope less and try to speak some higher authority and called your rm amit jog on his number [protected] he is speak very politely and told me you wait few time their branch manger ms vandana mishra speak to you. After few time pass ms vanadan mishra called me from his contact number [protected] and ask me what problem i faced in branch i explain her all incident i also meat her two days back for same work that she told me she recognized me that i meet him she is not in the branch and told me that how can i believe you first i speak to mr. Srivastava than i let you know but no proper response received by her.

Requested you to please look in to the matter and do the needful if not received proper reply i will take legal action against your branch also filing a consumer complaint in a consumer forum.

Thanking you,
Amitabh singh
As desired by you details are below
Account number - [protected]
1.) branch code -11213
2.) branch name - munshi puliya, lucknow
Contact number-[protected]/[protected]