[Resolved] State Bank Of India [SBI] — state bank of india over limit fees when card is already blocked for the loss

Douglas Fernandez

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401107

Dear sir,

I am sbi credit card holder (Mr. Douglas m fernandes)

I had lost my card long back also raised the complaint and block my credit card, however, i was not using your card. Now when i check my email i got the statement payment due of rs. 5, 515 is pending which include the annual card charges and late fees when i had not used your card and it was blocked and not got any update from sbi for a new card now adding all the changes gst and late fees charges of each and every month on your annual card changes this is how sbi bank trying to fool the people when card is blocked from long back. I am ready to pay your annual fees, not the late fees which are added on monthly bases on your annual fees amount. Kindly have a look on this matter and please resolve it positively i don’t have sbi credit card number as i mentioned i lost sbi credit card long back.

Kindly reverse all the unnecessary fees and hence making trouble to credit card holders.

Kindly do the needful, i shall be thankful to you for this.

Regards,
Douglas m fernandes
Contact:- [protected]/ [protected]

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Dec 20, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

State Bank of India [SBI] Customer Care's response Dear Douglas Fernandez, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 90782 in your mail to enable us to address your concern on priority.

Nov 15, 2018

Updated by Douglas Fernandez Dear Sir,

I had email you the detail. Please let me know if anything more required from my end.
waiting for your positive response.

Regards,
Douglas

Nov 16, 2018

Updated by Douglas Fernandez Hi,

Please resolve my issue don't try to fraud with the people.this is wrong and the worst thing I had ever seen for the money you can even do anything instead to try to understand my problem and try to help me out for the same

Regards,
Douglas

Nov 29, 2018

Updated by Douglas Fernandez Hi,

I am coordinating with the MR Vaibhav for the SBI credit card issue but he is not responding to my email and also not bother to resolve my query. hope they work in such a way were customer get frustrated. now further I will not contact them and will not be entertained anymore.

Regards,
Douglas