I have purchased a Apple watch series 3 GPS 42mm in flipkart for Rs. 16650/- on 15.10.2020 with by SBI debit card ending with 5899 and cancelled the order on the same day.
Flipkart initiated the refund on 15th October 2020 and told me that they have processed the amount and it should be credited in my account by 16th October EOD.
I checked my account on 16th October but the amount was still not credited in my SBI account, I followed up with Flipkart and they informed me that they have processed the amount and
shared the Refund reference id and Payment reference number. I have been following up with them since but still I have not received the amount in my account. I have shared the
bank statement as an evidence to them but every time I call them they gave us the payment reference id and Refund reference number and told me that the refund has been done from seller side
and asked me to contact my bank. Please find the details provided by flipkart as a confirmation that the refund has been successful.
Order ID:OD[protected]
Refund Reference ID: CR2010151652084845019606
Payment Reference Number: PZT[protected]MLT5D03
Refund Date and Time:[protected]:52:13
I have called the SBI customercare to trace the amount but my sbi bank says I myself should contact flipkart as they do not find those reference number valid to trace from bank branch.
Please help me out of this I have been calling flipkart and SBI multiple times still I am facing the same issue, kindly do the needful to credit the refund to my account.
May be the transaction is pending please clear this
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Flipkart initiated the refund on 5th October 2021 and told me that they have processed the amount and it should be credited in my account by 6th October.
I checked my account on 6th October but the amount was still not credited in my SBI account, I followed up with Flipkart and they informed me that they have processed the amount and
shared the Refund reference id and Payment reference number. I have been following up with them since but still I have not received the amount in my account. I have shared the
bank statement as an evidence to them but every time I call them they gave us the payment reference id and Refund reference number and told me that the refund has been done from seller side
and asked me to contact my bank. Please find the details provided by flipkart as a confirmation that the refund has been successful.
Order ID:OD[protected]
Refund Reference ID:[protected]
Payment Reference Number:
Refund Date and Time:[protected]:52:13
I have called the SBI customer care to trace the amount but my sbi bank says I myself should contact flipkart as they do not find those reference number valid to trace from bank branch.
Please help me out of this I have been calling flipkart and SBI multiple times still I am facing the same issue, kindly do the needful to credit the refund to my account.
May be the transaction is pending please clear this