State Bank Of India [SBI] — State Bank Of India [SBI] unauthorized transaction from bank end itself

Address:

SBI, AIIMS Mangalagiri

I had unauthorized transaction from bank end itself. My money got deducted Rupees 500 for SWOS transaction on 1st March 2022. After had a conversation with SBI branch manager I came to understand that, this SWOS is the technical issue from bank end which means, if you paid some where in previous date and that time money paid but from account it was not got deducted then on other date money will get deduct in different date as showing SWOS transaction with the previous date.

But in my case money got deducted for 2 times which doesn't make sense as in the previous date also I checked my transaction details after withdrawal from ATM 500 rupees I saw money deduction from my previous amount which is ok. But on 1st March I received a message as: (SWOS [protected] 23-FEB-22 4609 S1BB[protected] which is an unauthorized transaction.

The bank manager told if 2 times money got deducted due to this technical issue I should get my money back.

Kindly resolve my money. And I am complaining this before completion of 3 days so that you people couldn't make excuse of 3 days exceeds we can't take complain.