State Bank Of India [SBI] — subject : complaint for not crediting the deposited amount in the account and the misbehaviour of the appointed officer)

Address:

333001

With reference to the above mentioned subject, I want to inform you that on 24/7/17 at 7:00 p.m. I had deposited an amount of Ra. 5, 500/- in the cdm of SBI, Shardul Market branch, it's id no. Is s5n[protected], the account number in which I deposited the amount is SBI Hanumangarh AC no. [protected]. The machine accepted the amount and the message of transaction completed flashed on the screen, but as there was no paper in the machine I couldn't get any receipt . On 26/7/2017 when I went to the same branch in whose premises the machine is situated, the branch code of the branch is (sbbj) 31192, to enquire about the same, I even deposited an application for the purpose, the officer in charge Mr. Tarachand confirmed the transaction and informed the transaction id as 1874, but the amount was not deposited. So, I again went to the same branch and requested that either you return the amount to me or deposit it in the account, but no action was taken regarding this matter and to my surprise the officer-in-charge misbehaved with me and said staff is insufficient here, until the new is appointed in the bank no action will be taken, he behaves in the same way with everyone. When I reported the branch manager about it he dismissed the point by saying you can complain against him but he is the one who will give the money so...
My problem is that I have to deposit the money as I have issued a cheque for the amount, if he submits the cheque then there can be legal issues.
I humbly request you to some strict action so that the amount is deposited in the account and I don't have to face any odd situation.
Kindly do the needful and oblige.
Thanking you in anticipation.