State Bank Of India [SBI] — subsidy is not being credited

Address:

208006

I checked my father's bank account which is in state bank of india ifsc : sbin0001781 and found that the subsidy which is initiated by my lpg service provider (Bhartia gas serive, govind nagar, kanpur). My father is deceased now and i was out of townsince then as i came back and checked everything and went to the bank, the branch manager is saying that account is not active as no withdrawn is done on this account for the last 2 years. We can not help you and there is no procedure for such cases. As you came today, you have to close this account as earliest. On the other hand, my lpg provider showed me that they had initiated the transfer from their end as the account is not active, it is not been credited. I am very upset as they both have denied to help me in this regard. Please help me where to go now? As you are the last hope for me. I can not afford any advocate at this time. Kindly help.