State Bank Of India [SBI] — Tata Credit Card - Transaction Dispute

Address:

700156

Subject: Fwd: Disputed transaction

Dear Sir / Mam,

I would kindly request you to please look into this case . My card no is **** **** **** 6238. This is with reference to the disputed transaction dated 13/8/2016 at UNIQUE CATERING KOLKATA INR for Rs 35000 .

As i have mentioned earlier in the email that was sent on Sep 08 2016 that this was a valid transaction, but transaction dispute was requested as merchant didn't provide me the catering service as he didn't received the payment of 35, 000 from the bank. In that reference an email was sent & i had also attached a bank statement that merchant gave to me in which no payment was reflecting .

Thus as per your last email sent on Oct 21 2016 i am giving the written letter regarding transaction dispute with the details mentioned . Apart from this the merchant Unique Catering has also given a letter in written stating that he had not given me the service as payment was not given by the bank . I have attached my id proof self attested as well . Merchant has also given in written that he wont be claiming this amount in future .

As per below email again amount of 35000 has been debited & charges have been levied on 3rd Jan 2017.

I would request you to please go through this matter & provide me a resolution as this has been going for long time

Kindly do the needful .

Regards,
Rohit Ojha