[Resolved]  State Bank Of India [SBI] — tata sbi credit card malpractice

I applied for TATA sbi card xxxxxxxxxx2827. I have not received it yet but i have been sent a statement of 1, 085.74 INR. I have not used it . I was told that charges are 500 for card joining. I have written to them regarding it and they are still asking me to pay to avoid higher charges. I received by first reply from Kumud Prabhakar (Customer Services Head Team – SBI Card) and that too many days after I wrote.

I told them to cancel the card and waive the charge since i have not used it. They are still asking me to pay.I don't know where to go. It is affecting my credit score and they just keep on adding charges.
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Jul 25, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2019
State Bank of India [SBI] Customer Care's response
Dear Anurag Deere, We would like to update you that, we have sent the communication at your registered mail id with regard to the concern raised by you. please let us know incase of any further assistance.
Complaint comments 

Comments

SBI is robbing people's money on the name of Financial inclusion Account
We call it ZERO ACCOUNT
After All 5 transactions SBI Making looting
17.70 RUPEES
EVEN WE CHECK BALANCE IN ATM
CARD PAYMENT
UPI
WALLET
any transaction Charging 17.70
SAY THIS TO ALL
SBI LOOTING PEOPLE'S

Please let me know the refund for

RRN:-17203019155922756027881
As it is a refund from IRCTC

Today I have received a message saying, there has been a debit by Rs 147.50 from my SBI savings account.I dont think its because of the minimum balance to be maintained as I have more than 5k in my savings account though I stay in one of the urban cities . May I know the reason for this please.

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