[Resolved]  State Bank Of India [SBI] — Telegraphic Transfer (TT) or SWIFT MT103 Receipt not issued for Forex Outward Remittance

Address:

SBI, Nettayam, Thiruvananthapuram, Kerala 695013

Reference No: FXREM[protected]
Transaction date: 07/10/2021
Acc. Number: [protected]
Branch: SBIN010787
Desirable Resolution: Issue of an appropriate Transfer Receipt

I had used the Internet banking service of State Bank of India for making a Forex Outward Remittance towards tuition fee, to a foreign institute. Such transfers happening over SWIFT network mandatorily have a record and a receipt is generated in form of a 'MT103' receipt on successful payments. SBI issues a 'Telegraphic Transfer' (TT) receipt to the customers which contain less information than MT103, but are still acceptable at recipients end.

However, this time when I used the internet banking for the foreign outward remittance, I was provided with only a basic transaction success page, and no such receipt was issued. It maybe noted that such transaction acknowledgments aren't official proof of payments and formal institutes can not accept these as proofs either.

Requesting State Bank of India to issue an appropriate proof of payment document.