State Bank Of India [SBI] — There is a serious issue in billing for my sbi credit card account

Tanushree Das

from Mumbai, Maharashtra

Address:

560075

I had reminded so many times..

There is a serious scam in my credit card account... Pl audit it... Asap..
Please carefully see my calculation.

You did not adjust february outstanding any where.. See here the february outstanding is paid...

Inline image 1 attached

The emi generated on 15/03 once after purchase of 12/03 that is the emi for merchant loan account..

Inline image 2 attached

On against to merchant loan account, the amazon was refunded amount which is not adjusted anywhere...
Ee the below snap sort and the loan still going on.. Which is incorrect..
Inline image 3 attached

Please audit it or recalculate again feb, march and april...
I am 100% sure... You have been wrongly generating the statement... Irrespective resolving the issue..
I am feeling sbi card suppose to pay me, all those wrongly taken emis and interest amount to me.. Apprx 15k+

15/03 - 2300.71
15/04 - 2300.71
15/05 - 2300.71
15/06 - 2300.71
15/07 - 2300.71
15/08 - 2300.71

=
Total - 13804.26

Plus

The interest taken from me for the above amount..

They suppose to pay interest for the amount wrongly deducted by sbi card..

Please explore and see all my snap shot... This will clear you all your doubt..

Please do the refund of all emis and interest taken from me.

I have explain in detail.. With snapshort...

If you still not clear then give a aduit to this account... They will explain you in detail and where is wrong..

As a responsible nodal officer, you should share me your aduit report where is mistake.. Not a generic false/fake inline comment reply to me.

Thanks

Gentile reminder - 12..

I have been chit from sbi card for the amount of rs 24, 576.00 (Which was refunded from amazon). The merchant loan is again to this should be closed after refunded amount from last six months i am following up... But they are intentionally not looking into these feb and march statment.

There is full irresponsible of sbi nodal office, he is not looking this matter intentionally.

+3 photos

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Sep 23, 2016

Updated by Tanushree Das they have not resolved..
A big chit of my Rs24, 576 that to of my refunded amount from Amazon. Along with still asking EMI of merchant loan which suppose to close after getting the refunded amount. This month statement also i saw same EMI..

How come resolve this issue? without any audit or any evidence.

Sep 27, 2016

Updated by Tanushree Das Gentile reminder Can you please close that merchant loan with the refunded amount which you received from Amazon in statement and settlement and adjust outsanding amount wuth all EMI taken and charged yet .

It is very clear in statement that February outstanding already paid there is no request fro EMI. you can see my attached statement. The merchant loan and amount showing doubles in March which is wrong and refunded amount not paid to the merchant loan after received. PL sort out all these mess in SBI card my account.

Please