[Resolved] State Bank Of India [SBI] — Threat calls from SBI CREDIT CARD COLLECTION
I am your SBI CREDIT CARD USER with card number 5172 Xxxx 2600 2052,
My registered phone number is [protected],
Due to loss of job my credit limit has exceeded and I have failed to make payments, but post getting job last year I am clearing my dues every month,
I have been getting constantly threat calls from your collection team and a person name Kuldeep Singh has called me several times using different identities and have also claimed to be a police office which is a false statement.
I am left out with a payment of INR 10, 000.00 which I will pay by next month in 2 installments which I have been doing.
But again I. Getting threat calls from the same person.
Please look into this matter as this his hampering my mental health and this person has also contacted my extended family members regarding the same which is against the law.
Requesting you to look into the matter,
As I am paying the entire principle amount ratter than going with a settlement.
You can see my payment history where I have almost paid the entire principle amount and the remaining I will pay in the next month.
Please make sure I get connected from a valid and genuine customer service agent rather than some rude person who doesn't even have the ethics to speak properly with a client.
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Jul 29, 2022Complaint marked as Resolved
State Bank of India [SBI] customer support has been notified about the posted complaint.
Jun 28, 2022State Bank of India [SBI] Customer Care's response Dear customer, we sincerely regret the inconvenience caused. We have taken a note of it & our representative will connect with you soon. Moreover, We request you to remove the comment containing your contact and card details, for security reasons.