State Bank Of India [SBI] — Top up loan

Address:

Mumbai City, Maharashtra, 400026

I have visited Chinchpokli Branch, Mumbai to inquire about housing top up loan. But no positive action. Officer told me he will tell concern ofiicer to contact me within 24 hrs. But regret to say thay it is already passed 96 hrs. Last month i have received a call from same branch for availing facility of loan. But on 12.9.2016 there is negative response from officer.