State Bank Of India (SBI) — Transaction failed in cdm machine

Address:

Mumbai City, Maharashtra

Respected sir, myself Vikas jadhav working in India post, I deposited 23, 500/- Amt in Chembur sbi branch (0533)on dated 01/04/2015 but my transaction failed due to machine problem then I gave my failed transaction receipt to concern branch officer and submitted all documents but they they still couldn't refund my money bolte hain ki aapka Complaint head Office ko bhej diya hain mil jayenga paisa ab is baat ko 4 months hoke gaye main bank main visit de de ke thak gaya hun.. I'm in tention abt my money so plz do the needfull and take necessary action against bank and help me to refund my money..thanking you.