State Bank Of India [SBI] — transaction failure money deducted

I have made a transaction through paytm app on 4 th jan. But transaction failed and money got deducted from account. And receivers have not received the amount yet. And money has also not been refunded yet. Transaction details are following:
Amount: 2000
Date: 4th jan, 10:15 am
Id: upi/rev/[protected]
When it will be credited back. Please help me out of this problem.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Jan 07, 2019
Updated by mrinalmandal
2 working days past till now money has not been credited.
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