State Bank Of India [SBI] — two phone number registered in sbi account,_old and new.

Muna719

from Bengaluru, Karnataka

Address:

Kendujhar, Odisha, 758035

I have requested to change the registered mobile number. And sbi not changed the registered mobile number completely.
Still the old phone number is exist in the profile. So whenever i am changing anything online, sbi sends otp to old mobile number. Nothing can be changeable online because o[censored]navailability of otp.
But transaction alerts' are triggering to new number.

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 31, 2018

Updated by Muna719 I have requested to change the registered mobile number. And SBI not changed the registered mobile number completely.
Still the old phone number is exist in the profile. So whenever I am changing anything online, SBI sends OTP to old mobile number. Nothing can be changeable online because o[censored]navailability of OTP.
But transaction alerts' are triggering to new number like deposits and withdraws.