State Bank Of India [SBI] — unauthorised atm transaction for rs 80000 without my card and otp

Address:

Surat, Gujarat, 394107

Sir,

I prashant a maru, an employee (Department of posts, india) as a clerk. My salary account is in sbi station road surat. My account no [protected] on 14/04/19 around 21:00 pm unauthorised atm transaction happend for rs 1 lac, without any otp or phone call. Immediately i have block my atm which was in my custody and file complaint to sbi as well as concern police office for the refund within time frame of 10 days as per rbi guidelines for unauthorised transaction complaints arrise within 24 hours. Sir kindly do needful help pls. I have ticket number too which i have complaint immediate and in my statement one transaction for rs 20000 is reversal in credit side. Hence total rs 80000 is debited without any authorisation.

I am submitting screenshots of sms and transaction details for information and action again fraud. Kindly credit my debited amount as early as soon.

Prashant a maru
Sbi ac holder, station branch surat
Ac no [protected]
Email : [protected]@gmail.com