State Bank Of India [SBI] — unauthorised withdrawal by cyber criminals from my account

Address:

C/O BONOLATA DAS,, LAND MARK- ATM CENTRAL BANk, PARK ROAD, Cachar, Assam, 788001

State bank of india, pbb branch, silchar-1 sub - unauthorised withdrawal by cyber criminals from my savings account no-[protected] sir, reference to the subject cited above i would like to inform you with sorrow unspeakable that rs.1, 20, 000/- (Rs. One lacs twenty thosuand) only withdrawn from my account no.[protected] unauthorisedly cyber criminals by no fault of me. I have lodged a complaint and ticket no is [protected]& [protected]. Cyber criminals hide the transfer of rs.40, 000 which customer care unable to find it and told me there is no such amount withdrawn from my account.- in this regard i would like to draw your kind attention how is this has been possible without the debit card because debit is with me and amount has been with withdrawn from new delhi atm and rs.40, 000 has been transferredto master lihoba y sangi of nagaland using gcc machine which is absolutely impossible without debit card whereas debit card remain me, my question to sbi management how itis possible. You got the account holder;s name master lihoba you take legal action against lihoba. i wonder how minor lihoba withdraw rs.1.20, 000/- i do not use net banking, i do not do online shopping and above all atm card is withme and who is responsible for this unathorised withdrawal. My behest to you do the needful to find theculprit as soon as possible unless state bank of india will loose it’s goodwil land it’s customers faith on sbi. It is really strange but true that sbi unable to protect it’s customer’s hard earned money.. Now it’s matter of great regret that customers money is no more safe in state bank of india custody. It’s disappointing. I have some questions how they withdraw money without debit card and password and how they fund transfer through gcc machine without debit card & without having otp! Opt should come to my mobile number. They have not received opt inspite of this they able to withdraw at their will . E. I. Withdrawals. How you will explain this! it’s clear that sbi system is not competent enough to stop cyber crime. They again tried to withdraw money from atmat 4-59pm which means they have duplicate atm card. It s matter of big concern and big question mark to state bank ofindia”s security.. This is my salary account if i do not get refund of rs. 1, 20, 000/- then i will withdraw my salary account from statebank. I will flush this in the news papers and tv’s and go to court of law for justice. I firmly believe it’s bank’s failure why should i suffer for no fault of me. Sri. Anirbandutta branch manger pbb branch give his full effort & did his level’s bes tto find out cyber criminals. My thanks to him . My request to your goodself kindly do the needful to refund my hard earned money at you rearliest without requiring any further reminder and oblige. yourssincere sumanta kumar das accountno [protected]