State Bank Of India [SBI] — unauthorized locker/ safe charges

Address:

Pindra, Varanasi, Varanasi, Uttar Pradesh, 221206

Sir,
Last year I surrendered my safe/locker No. 34 at SBI Pindra Branch-2596, after vacating all my valuables to bank on 13/03/2018 and even I have deposited back me keys but on 02 Apr 19 again I noticed that the charges for locker debited form my account.
Being a senior citizen it is discomfort for me to frequently visit the branch. I have reported to branch by submitting the written complaint but no action has been initiated so far .
You are requested to kindly intervene the matter.

Your Sincerely
Nagendra Singh