State Bank Of India [SBI] — unauthorized transaction of 5000 rs

Address:

Jodhpur, Rajasthan, 342005

My account has debit by transfer of 5000 rs on dated 19.04.2018. after that three complaint has been lodged ( 2 nos. by my self and 1 by bank) (ticket no. enclosed). but all complaint were closed after saying that transaction was done on 14.04.2018 which was not debited in your account on that day. after that i lodged complaint on www.PGportal.com (Consumer complaint forum) but complaint were closed after saying the same thing. (copy of bank enclosed).

but i am sure that transaction were not done by myself with my ATM. if bank says transaction is correct than please provide the ATM location/place and its ID from where i done that transaction and also please provide cctv footage of the same.

Note: A Similar case was done at Jodhpur on dated 10.05.2018 with different SBI Branch. (print of copy Enclosed for your Ready reference)

The Transaction was not done by myself please help to resolve.