State Bank Of India [SBI] — Unofficially charges and unauthorised transaction

Sbi csp oprater collecting unotherised charges on transactions from customers and bank manager of area (Sbi ifsc - sbin0011380) BalanceEnquiry charges 100rs cash and withdraw charge 50rs including in withdraw blance. So many people are froding in illambazar sbi kiosk Branch. Where are customer service ? That is a biggest scaming Center in illambazar kiosk banking supporting by political leaders. So many times scaming issues solved in Local police station or political members in oral.