State Bank Of India [SBI] — upi payment not refunded for irctc failed payment

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UPI Payment from SBI via Tez App

I have booked tickets thru irctc on 30th april twice for amount of inr 3870, both time transaction failed and ticket not booked, however amount deducted from by sbi account in tez app. I was getting the same in irctc login under failed transaction on the same day. But till now the payment is not refunded by sbi until now. My upi transactions are[protected] &[protected] for inr 3870 each. I raised dispute at tez app after 3 days nothing has happen after more than week, when contacted them they told that i have to ask sbi to chargeback merchant. When contacted sbi they informed to write a mail on support. [protected]@sbi.co.in response of which yet awaited.