State Bank Of India [SBI] — upi transaction dispute

Address:

FTR HQ BSF M&C, MASIMPUR , PO ARUNACHAL, DISTT ASSAM, Cachar, Assam, 788025

Respected sir/madam,

I make a transaction through sbi yono lite on 30/06/2019 for transfer the amounting rs 20000/- to my other bank account vide transaction id sba[protected] and customer reference no.[protected] but said amount neither credited then nor till now.

I called to customer care, i suggested for visit to home branch or lodge a complain through login by website in desktop version and accordingly i lodged the same and visit home branch (Sbi arunachal 005541) on 02/07/19 & 03/07/19 also.

But sir home branch also not provided me any solution and advised to call customer care again due to upi handling centrally. However they provided me a attested copy of statement as a proof of the transaction which i was done yesterday which is also attached herewith for your ready reference.

Sir i am a defence personnel, money is extremely required at my home for my wife treatment. So i am constrained due to said problem.

It is therefore requested that kindly look into the matter personally and solve the matter at earliest.

An early action for the said matter will be highly appreciated.

Thanks sir.

Mr. Sandeep kumar saini
Masimpur, silchar (Assam)
Mo. [protected]