State Bank Of India [SBI] — withdrawal of settlement of credit card dues without intimation

Address:	380061
Website:	www.sbicard.com

Dear Sir/Madam,

Below Complaint is regarding Withdrawal of Settlement without intimation, Please find below details of Card.

Card No. : Ending With 1122
Name : Dhaval Soni

In above card, I have requested bank to have settlement and closure of card, for which, I have received the Settlement letter (Enclosed herewith).

Tracer No. : AHM/[protected]
Date : 22/06/2018
complaint number[protected]

As per the Settlement letter, I was suppose to pay 3 EMIs of Rs. 12000/- on 22/06/18, 22/07/18 & 22/08/18 (Total amount to be paid - 36, 000/-).

In above, I have paid the EMI of June (Cash) & July'18 (By NEFT) but at the time of paying EMI of Aug'18, I have received call from SBI card collection team on 19th Aug'18, stating that your settlement has been withdrawn from Bank side.

Hence, I have stop payment of final 12000/-.

Also I have already raised complaint regarding this to customer care wide complaint number[protected] for which, SBI Card has not given any reason for withdrawal of the same without my intimation.

So kindly send me revised settlement letter of Rs. 12000/- as soon as possible, so that I can clear the payment and close the said Credit Card.

Regards,
Dhaval Soni