State Bank Of India [SBI] — wrong credit card issued in my name

Address:New Moti Nagar, New Moti Nagar, Delhi 110015, New Delhi, Delhi, 110015

Hi,
I had received a credit card from sbicard of type "prime" but was offered "simplysave" over phone call.
Executive details are: name [mr abhishek] contact no. [[protected]]. He informed that we do raise a request for what we offer on call but from back-end it gets changed based upon customer profile.

He had shared two email ids to raise concern [[protected]@sbicard.com, [protected]@sbicard.com]

My details are:
Name - rudresh gaur
Card type - prime
Application number[protected]
Interaction id - 1-[protected]
Reference no[protected]

I seriously request you that i am not able to pay that much amount without even doing any transaction. I have my liabilities on me and tried to ease my financial management but after having this card made things worse.

I request you to either provide me a new simplysave card and waive these charges of prime along with i wish to surrender this card.

Please please please help!
I have very much trust in sbi and i wish to continue with same harmony.

Thanks and regards,
Rudresh
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