State Bank Of India [SBI] — Wrong interest being charged in my home loan account

Address:

Faridabad, Haryana, 122016

SBI Maxgain Loan account [protected]

With reference to my above loan account

• Sanction letter dt 29th Sept states that Interest charged shall be MCLR + 0.25% ( an additional 0.05% concession was done in spread by a special sanction by GM network 1 bringing the spread to 0.25 % instead of 0.3 %)
• The loan was disbursed on 19th Oct – MCLR on disbursal date was 9.05%
• The interest chargeable should be 9.05 % + 0.25% = 9.3%
• However interest being charged till date is 9.35 %
• At the time of disbursal I was told by the disbursing Bank manager that the additional 0.05% concession would have to be updated from back end and this shall be done within couple of months and then the interest rate would come down to 9.3% from 9.35 %, that system was showing at the time of disbursal . A signed letter to this effect was also given by the bank manager after my insistence for same before disbursal.

It may be noted that till date the interest rate being charged is 9.35 % instead of 9.3% and despite my follow ups at the branch nothing has yet been updated at back end