State Bank of India — very bad customer service in sbi bank in chabhal kalan

Address:

Tarn Taran, Punjab

Hi I am not saying Sbi bank is bad its very good but in chabhal kalan sbi bank customer service very bad even manager also worse than staff he is not able to help at all. Day before (30/01/15) my father trying to get bank account statement and he wait around 3 hour and after he spoke with manager he said we cannot provide today.My father request him and he said Internet not working he is big liar.than after my father get bit upset and he told to manager he will close our account if he cannot get customer service than manager told him go ahead close your account and go. Its very rude wording.We will close our account and all money will transfer to Pnb bank and every month am send around 1 to 2 lakh from overseas into bank. At the moment i don't have manager name but i will find out and let you know .Please my advice is improve your customer service or take action against the manager otherwise many customer will leave you due to manager behaviour Its my email address [protected]@yahoo.com Thanks