[Resolved] Stayclassy — mobile phone cover | |||
I had placed an order for redmi y1 back cover on 11/12/2018 in id 847056. I did the payment via netbanking then and there but until now didnt receive the product. I had sent a mail regarding the same on 13/12/2018 but was left unanswered. When i contacted then 3 days back, they told me the payment was not doneeven though i had sent them the online payment receipt. I need my money back. Was this information helpful? | |||
May 5, 2019 Complaint marked as Resolved Stayclassy.in customer support has been notified about the posted complaint. Verified Support Apr 04, 2019 Stayclassy.in Customer Care's response Sir, you had sent the massage of your bank statement, with the help of this, I can not track your order.You just have to provide the screenshot of confirmation mail, which has to sent from our side.Other than that, Please provide your registered mobile number or E-mail id. So that, we can track your order and inform you about your order. Thank you. | |||
5 Comments | |||
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Mobile cover is not fitted properly so please replace the cover or refund my money with delivery charges.😡🤬🤬🤬🤬🤬🤬🤬🤬
Stayclassy.in Customer Care's response, Apr 11, 2019
Verified Support
Image is not acceptable, you have to provide your order number and video evidence, which shows there is fitting issue with received case and your mobile's model number after then the further procedure will be start.
Order ID[protected]_2103
I received my order of Captain America Shield iPhone SE phone cover in an unsatisfactory condition. There is a size fit issue and the colour seems to fade immediately. Please look into this matter. This is the second time such incident occurred. This time I'm seeking a solution for this problem.
I received my order of Captain America Shield iPhone SE phone cover in an unsatisfactory condition. There is a size fit issue and the colour seems to fade immediately. Please look into this matter. This is the second time such incident occurred. This time I'm seeking a solution for this problem.
Stayclassy.in Customer Care's response, Apr 11, 2019
Verified Support
Dear customer,
Please send SMS or screenshot of payment deduction message received after placing order, on our Facebook page stayclassy.in or mail us at contact@stayclassy.in
Please send SMS or screenshot of payment deduction message received after placing order, on our Facebook page stayclassy.in or mail us at contact@stayclassy.in
Sir,
I ordered Redmi note 5 pro custom case on 05.04.2019 still now I can't able to track my order, I didn't get any email notifications about the product, please solve the issue, and inform me when the product will be delivered.
Ref my order id is 1433439
I ordered Redmi note 5 pro custom case on 05.04.2019 still now I can't able to track my order, I didn't get any email notifications about the product, please solve the issue, and inform me when the product will be delivered.
Ref my order id is 1433439
Stayclassy.in Customer Care's response, Apr 30, 2019
Verified Support
Dear customer,
Your order was already delivered please check this link:
https://www.delhivery.com/track/package/2956010012961
Your order was already delivered please check this link:
https://www.delhivery.com/track/package/2956010012961
This is a worst experience. I hve booked my order and when I get my order it is not that cover which i hve choosen. I need refund for i really don't like this stuff.
I need full refund.
I need full refund.
Stayclassy.in Customer Care's response, Apr 30, 2019
Verified Support
If you received wrong case, then please provide the picture of both the side of received case.
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