[Resolved]  Sterling Holiday Resorts — holiday package

Address:	Indore, Madhya Pradesh, 452010
Website:	www.sterlingholidays.com

Sterling is a fraud company. I have been cheated by them. They have forcefully convinced me to purchase their membership (Membership ID[protected]. They have charged Rs. 85557 to me as 1st installment for Holiday Package. I have tried to book a resort for complimentary stay on complimentary voucher but they are failed to provide me on this very first resort booking & giving different version that you have to pay Annual Charges (ASF) & bla bla than we can confirm your booking. Although at the same time these resorts are open for booking on "Make My Trip". Since this company seems fraud, i've decided to surrender their membership. When i have requested for the same they have provided me breakup of lots of charges & asking for confirmation.(Charges snap attached for your reference)
Why should they will deduct all the charges when failed to provide services?
Please help me to get complete refund & ban sterling Holidays in India for cheating innocent public & their fraud ways of making money. Merchant who are helping them and providing contact details of their customer should also be punished.