Sterling Holidays — Fraud promised by sterling holidays but not giving refund

My membership id was 1244452

I have canceled my membership in 12/12/2019
When i have take is sterling sales person fraud pormised given me

When sterling person meet and explain all the details i have realise that
The sales person told me wrong and fraud commetment
And that time i have told sterling person to cancel my membership and i submit
The her feedback form.

I have many mailed in feedback team and call him
But every time he lying me and fool me
From[protected] to 3-6-2020 there is 6 months above period gone but
I didnt get the my money refund
I call sales person many times but he not picked up my phone not even one time

I called feedback team also every time he called me we will arrange call back tomorrrow but there is no call receved from sterling side.

I cancell my member ship and after that he also diduct my emi also after 2 months.

When i call him he told me its not possible and tell u all ready canclled the member ship and your emi also stoped.
But he cutted the emi at 2nd feb 2020

Plz do needfull

Till date there is no refund i am geeted