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Sterling Holidays Resorts Complaints & Reviews

2.7
Last updated Mar 24, 2024
Complaints 433
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224
Unresolved
209
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Sterling Holidays Resorts Phone Numbers

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1800 3000 2727
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+91 44 3357 3300
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+91 44 3357 3423

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Sterling Holidays Resorts Head Office Address

Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
India
600020

Sterling Holidays Resorts reviews & complaints page 6

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K
Khatijakaki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction

I Mrs. Khatija Sorathia. Very sad to write this letter. One of Sales Person from Sterling Holidays Pvt Ltd under the name of Arsheen Khan few years ago sold Membership Plan by giving false commitment. She gave commitment that Sterling Holiday has property in Mecca and Madina and you can take benefit out of it. In this way, she played badly with my emotion. I am aged illiterate and very innocent so Ms. Arsheen Khan took disadvantge and sold...
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Address:navimumbai

Still haven't heard from the team.

It's been four months. No accurate response.

Mohammed and imaran two employees have cheated me. Sterling should take action against them.

Why they have given false information and taken money from me in feb and they dont respond now.

I hope you understand this falls under forgery case. Which i'm going to file against the company.

Someshbr...
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My membership id was 1244452

I have canceled my membership in 12/12/2019
When i have take is sterling sales person fraud pormised given me

When sterling person meet and explain all the details i have realise that
The sales person told me wrong and fraud commetment
And that time i have told sterling person to cancel my membership and i submit
The her feedback form.

I...
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S
Shyjo Thayyil Thomas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information and service delay from sterling holidays

Dear Sir/Madam,
I am writing this mail in vain and disappointment regarding my experience with sterling holidays .

On, October 2018, i was approached by Mr Arjun ( Sterling Holidays Agent ), about starting the membership drive with sterling holidays. i was quite impressed the way he stated the plan and agreed to enter the plan.

At the time of signing the contract, there was a clause in the agreement,...
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Mr. Anirban Koner, of your Sterling Holidays has used extremely slang language to me who is a premium customer of Sterling. Please call back to know the details. I wish to bring it to higher authority to take stern action. I wish to withdraw my name from membership of your company....
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A
Anushna das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour of associate

I have done an enquiry on holiday vacation. Today i got a call from mr rahul, who claimed to be an associate instead of helping me he was constantly charging me with false details of mine. When i told him i am currently not interested for any holiday due to the current situation then the associated started his misbehaviour & accused me with false details of my identification which was in his system. I would request the authority please train...
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V
VIJAY G KOLI
from Powai, Maharashtra
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sterling holidays resorts membership cancellation refund money

Address:SAMARTH VIHAR 5, DESHMUKH NAGAR,SARADWADI ROAD,, Nashik, Maharashtra, 422103

Sterling Holidays Resortsmembership cancellation refund money
Sterling Holidays Resortsmembership cancellation refund money
I got all the information wrong at the time of the deal, the EMI would be 32 and there would be 6000, but in e-kit I got 12 EMI and oh also the man from 1949, Feroz Shaikh Representatives also told them by call and massage, call man office man and do all. But I still did not travel, and EMI from my credit...
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V
VIJAY G KOLI
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sterling holiday, emi issue

Address:SAMARTH VIHAR 5, DESHMUKH NAGAR,SARADWADI ROAD,, Nashik, Maharashtra, 422103

Sterling holiday,
Vijay g koli

The monthly installments were less talked about and actually took more than.
In deal time emi rs.6000 and in mamthy emi in that tmt 20942. I am not agree that deal. Sterling holiday compny representive not proper gu
Aideline that time... I am not intres this deal so give mr retuen my all money. Down payments etc 2 emi paid and 41000 rs...
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K
Kumaransanthi
from Mumbai, Maharashtra
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regarding cancellation membership amount not yet refunded

Address:4th floor,Purva primus,No.236 Okhiyampettai,Old Mahabalipuram road,The, Chennai - 600097, Chennai, Tamil Nadu
Website:www.sterlingholidays.com

I kumaran submitted a complaint regarding cancellation of my membership and refund money on nov 27. Regarding that ms. Anusha from sterling holiday resort met me at thanjavur on 14.02.2020 and promised to refund my money (Rs.58, 568) on 18th or 19th of february. But still the money has not refund to me. So i request them to refund as they promised asap.

Address:
22, pappa nagar
Arokiya nagar 6th street,
N....
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H
Hemant Agrawal22
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regarding refund of my amount paid

Hi, this is hemant agrawal from varanasi. I received a call from representative of sterling holidays to come on 5th november 2019, and take the voucher of free night stay at resort of sterling. I went there on that day and i paid 50% of membership amount i. E. Rs 1, 37, 200/-. After two days i. E. On 7th november 2019, i called mr. Ravindra for cancellation since i thought it will be little bit tough for me to pay the entire amount. He told...
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J
jyotranj89
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of my membership with sterling holiday resort

Address:AT:SIRIAPUR, POST:PATTANAIKIA, PURI,ODISHA, Puri, Odisha, 752046

False commitment by membership selling agents. Food will be cheap than market and vehicle will be provided at the diesel cost. Activites will be free but they charged heavily against services provided. Location of resorts are very remote. Until certain EMI cleared offers to members are not provided. The cost of resort are highly charged as compare to other restort near by. Therefore, I request sterling holiday resort to refund my membership...
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G
grnagesh
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abnormal annuity charges

Address:11/1 6th cross ganesh temple road cholurpalya magadi road, 560023

I had been a member since several years
No 96082 i had been paying aac charges around 7000rs including utility charges now they are demanding 24000 rs please respond asap i have attached document and receipt of charges i have paid since 2001 inclusive o[censored]tility charges sterling resorts people are not able to understand the problem how can they suddenly change the utility charges which they have not collected since the inception of...
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D
dinesh4u51
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading information/not providing refund

Dear sir,

I have taken sterling holidays membership since 2014, but not able to enjoy holidays any time. Because of booking issues, rooms not available of members etc.

I have tried to book rooms at lonavala resort from 21.02.20 to 24.02.20 through my membership, but it was not possible as the rooms are not available for members.
However, when i have tried to book rooms through online websites, rooms are...
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G
Gopi Krishna Maddi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against your sales staff

Address:Sigareni colony, Rangareddy, Andhra Pradesh, 500035

Your sales team mr. Nayeem and mr. Gorak from hyderabad team are harassing me by sending some rowdy to my home for money which they paid to sterling without my consent or confirmation.

Without my consent/ confirmation for payment they paid membership fee for sterling holidays on 18th november and they told me the same on 22nd november and from that day they are calling regularly for money and forced me to pay then i told i...
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Customer no 3579 a - fernhill ooty

From 2004 we are unable to utilise the resorts (We have right of 7 days utilisation for 99 years till 2091 period) due to poor and inhospitable living conditions in the resorts. This is due to mismanagement of resorts by erstwhile promoters and we the customers are cheated, which is a violation of contractal agreements. Till 2010 we have paid aac without utlising the premises, on the request...
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R
rajesh attukal
from Neyyattinkara, Kerala
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bad behaviour of restaurant supervisor

Address:TC 22/995/1,AMRITHAM,ARA 120,ATTUKAL,ANACAUD PO,TVM 695009, Thiruvananthapuram, Kerala, 695009

Two weeks back[protected] to[protected] with my family i had stayed in sterling holidays munnar. I had experienced a very bad treat from staff especially from restaurant supervisor a lady named remik. She treated us in a very bad manner. She is not doing her duty simply sitting and mobile chatting. She is not explaining about the food details. She used to stare us in a mocking way. Really a very bad experience. I had invested a amount for...
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M
Mukesh1582
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about not issuing my refund and not confirming my cancellation

Address:Pune, Maharashtra, 411015

Hi
Date of incident :[protected]
Client name : sterling holidays resorts
Description :
This is regarding the issue of not not confirming my cancellation of membership and not issuing my refund which was charged for membership. I was charged initially for 35000 for studio blue and on 2nd day itself i asked to cancel my membership. But i have not got any confirmation on the same
The guy name was pankaj singh...
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T
Tapan Amin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service and advertising

Address:601 b n tower apt Tata hall Navsari, 396445

Hi we book hotel after getting confirmation from one o[censored]r hotel staff that there is clear road in simla kufri resort, but when we reach shimla road was completely close, some how due to ur amenities like hot pool and jacuzzi attract us to manage to reach ur resort as ur staff also know road is completely close and getting lift from local police after reaching here (3to4) drive to shimla so poor service from ur staff as we ask some bread...
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A
akashpinnacle
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false promises and no actions taken

Address:4th Floor Purva Primas,236 Okkiyampettai,Old Mahabalipuram rd,Chennai Tamil Nadu, Chennai, Tamil Nadu, 600097

From — dr ashok talapatra, sterling membership no. 1224403
Rci membership no[protected]Platinum member) 5 years
To whomever it may concern
This is to inform that i was assured that i would be getting 1 week free stay in any rci resort worldwide and 4 nights and five days sterling holidays and also rs 6000 worth food vouchers within 1 year which had been promised to me after i upgraded my membership to purple sterling...
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D
Doc Babu Singiri
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timeshare points

Address:18-2-6a Ashok Nagar korlagunta main road, Chittoor, Andhra Pradesh, 517501

I took member ship in april 26th 2017 and my membership i’d 1234460, regarding my points everytime issue with sterling resorts somany times worst behaviour of anusha from chennai and others also not bothered about customers i have 2695 points in my acount total because didn’t used any time from my points and booked holiday for coming april because points going to be wasted and from 2695 points it has to go 636+495=1131 remaining should...
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