Sterling Holidays — no response from sterling after getting the money

Address:

Sangli, Maharashtra

Jan 20 23/03/15 starting from sangli 24th reach mumbai 24th rajdhani exp to delhi 25th reach delhi 25th delhi to kathodam reach on 26th march from there give me a plan with cost for 3adults both o[censored]s and my son Mahesh Mohan Sharma <mahesh.[protected]@sterlingholidays.com> Jan 27 Dear sir, [protected] nainital check in [protected] nainital check out [protected] Corbett check in [protected] Corbett check out In between u can see the sight seeing. Regards Mahesh Shruti Shah <[protected]@gmail.com> Feb 6 to Mahesh send me i[censored] can arrange for any hotels in agra.also send the total cost. Dear Madam, feb21 [protected] nainital check in [protected] nainital check out Through welcome trip [protected] Corbett check in [protected] Corbett check out Through voucher [protected] Agra check in [protected] agra check out Through RCI Please do the booking. ... Client name- shruti hiren shah Please do the bookingi Regards Mahesh Shruti Shah <[protected]@gmail.com> Feb 21 to Mahesh please give the names of hotels of stay.also the cost of this total stay either in points or rs With regard to your e-mail below, we would like to inform you that one of our representative will get in touch with you from the respective branch and address your concern to a resolution until then we request you to kindly bear with us. To receive regular updates on your membership, send SHR R as an sms to 575758. Warm Regards, Kalaiselvi P Team - Member Relations On Tue, Mar 3, 2015 at 3:45 PM, Reservations <[protected]@sterlingholidays.com> wrote: Dear Mr. Hiren, Greetings from Sterling Holidays! Thank you for writing to us. 7 of 18 RE: Regarding Booking [ ref:_00D301GMTQ._500a0rLJhm:ref ] Inbox x Reservations Dear Mr. Hiren, Greetings from Sterling Holidays! Thank you for writing to u... Mar 3 Shruti Shah <[protected]@gmail.com> Mar 4 to Reservations regarding booking of shruti hiren shah.id no1218368 please note that i have been asking for confirmation of booking from last more than 1 month to your rep mr mahesh pune office.i have made all arrangements of travel, ie train tickets for the vacation on word of mr mahesh that he will arrange for hotels in all 3 station, ie nanital, corbett, and agra.i have made payments of rs 5000in cash, cheq of rs 18357 on[protected], cheq of rs16996 on[protected], cheq of rs.16996 on[protected]. as per your requirement which was requested by mr mahesh. mr mahesh told me that all 3 destination hotels reservation have been done when i asked him for a e mail confirmation from last 15 days, he did not mail me now yesterday, i got call from your office that only nainital booking can be confirmed, other 2 destination not available. the promises made to us during taking membership are not fulfilled and bad and sad service given to a new customer so 1.i want to cancell all my membership & any other future services and relationship with your company. please refund all the payments given by me as i am not satisfied with your services. Shruti Shah <[protected]@gmail.com> Mar 4 regarding booking of shruti hiren shah.id no1218368 please note that i have been asking for confirmation of booking from last more than 1 month to your rep mr mahesh pune office.i have made all arrangements of travel, ie train tickets for the vacation on word of mr mahesh that he will arrange for hotels in all 3 station, ie nanital, corbett, and agra.i have made payments of rs 5000in cash, cheq of rs 18357 on[protected], cheq of rs16996 on[protected], cheq of rs.16996 on[protected]. as per your requirement which was requested by mr mahesh. mr mahesh told me that all 3 destination hotels reservation have been done when i asked him for a e mail confirmation from last 15 days, he did not mail me now yesterday, i got call from your office that only nainital booking can be confirmed, other 2 destination not available. the promises made to us during taking membership are not fulfilled and bad and sad service given to a new customer so 1.i want to cancell all my membership & any other future services and relationship with your company. please refund all the payments given by me as i am not satisfied with your services. Shruti Shah <[protected]@gmail.com> Mar 4 above is mails done to and fro regarding my holiday confirmation which they had agreed .only when i paid the instalment of rs 16996 the very next day they told that they cant confirm my booking.the events taken place are with the dates.they are just fraud and taking money from so many people and giving all false promises which they wont honour