[Resolved]  Sterling Holidays — Refund not received

Address:Mumbai City, Maharashtra

We had initially paid money for membership of Sterling holidays of Rs 24770. We were not sure whether we want there membership or not, as we were confused btwn mahindra and sterling. But sterling fellow- Mr Pravin Dubey convinced us that if we give him down payment and then cancel the request in next 2 days, we will get our money back in 10 days. Its been now two months we have regularly followed up with Pravin, his boss Mr Amit, and sevaral mails on Feedback site of Sterling Holidays, but till date no reply has been received from their end.
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Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2015
Sterling Holidays Resorts Customer Care's response
Dear Mrs. Hema,

We sincerely apologize for the unintentional delay and inconvenience caused to you. kindly share your contact details with us at online.[protected]@sterlingholidays.com so that our Member Relations executive can resolve your concerns.

Sincerely,
The Sterling Holidays Team
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