Sterling Holidays Resorts — Fraud by sales executive Paras Shah

Address:

Mumbai

I purchased Sterling membership on 20 sept 2020 from Paras Shah on down payment of Rs. 33000/- .
Membership ID - VNT1245706

After few days he forcefully asked me to mail sterling holiday to stop EMI from my card. And later told me to pay him personally 25000+10000+4000 so that he will give me additional discount and Ill receive membership for 50% discount.
Now sales executive Paras Shah has stopped responding. And nor he is refunding my amount.
I talked to Sterling customer care and they also refused to refund my amount.
Its been 8 months of mental harassments and therefore I am also filing complaint.
I want complete compensation for this and strict action against sales executive