Sterling Holidays Resorts Complaints & Reviews

I have taken Sterling Holiday membership. Lot of promises were made while taking membership and subsequently while making payments. However non of these promises fulfilled till date. I have been writing repeatedly at [protected]@sterlingholidays.com for several months now along with all the communication received towards promises and services However I have not received reply for any of them. Instead they keep me calling for payments of advance...

Dear Team,
I have submitted the written notice for cancellation on 20th Jan 2016 on mail but no response received . Because of my financial problems i can not continue the membership so i have decided for cancellation . This is really pathetic your customer service is very poor. 6 years has been gone but my amount is not refunded till date. Requested you kindly refund my money as per policy otherwise i will be move on consumer forum...

My membership id is 1216286. I got lured by their salesman in 2016, who showed a rosy pictures and tons of benefits for grabbing the membership.
I joined the membership by paying over 2 lacs rupees. But then I moved to UAE with my family without taking any holidays due to which I am unable to take any holidays.
I stopped paying ASF( annual subscription fees) because I am unable to take any holidays.
Sterling holidays...

Hi..
i am kiran patel From Vijapur.

your employee sold to me a membership Rs. 1, 10, 000=00 only.. But in your system member ship amount record to 1, 80, 000=00. i am requested to your system my member ship amount is as per sell bye your employee..
my member ship apllication form no is :[protected].
my customer Id is :- VNT1247169

i am also sending mail mail on 26th may 2021 this fully with...

Hi
My name is Vijay Chaudhary from palanpur.i was pay advance 10000rs for membership purpose to sterling holidays in palanpur function at lajvanti hotel to your exicutive mr. Snehal Patel. He promise me if I m not interested in membership, He refund my deposit. But now he is not rensoping good.
So pls be useful to me for refund.....

Hi,

I booked a room on June 30 and canceled on July 1st owing to New covid restrictions in my city. I emailed asking for a refund and was told that I would only get a credit voucher. It's been five days since I confirmed. However, I have not gotten my money, or the voucher. No response to emails or calls....

Dear Sir/Madam,

This is to raise a fraud dispute who's taken Sterling trip's name and has offered a credit card and as a benefit that one would get free holiday once a year with sterling trip taken a payment of 7000/-

After paying, I have not got any confirmation email, no card has been delivered yet, their phone numbers have been switched off now, I can mention the numbers here as well.

My payment...

Customer ID:1245234
It was commited that my refund to be initiated in month of April but due to lockdown. It was delayed and till date not made any payment . I am chasing for my money from last one year . As your sales executive paras shah swiped my card without informing me and later on insited to do onetime holiday or he will lose his job . Stop fooling people and please give my money back. I am now tired of calling to sterling...

Customer ID:VNT1246325
Membership is cancelled on 07th Jan 2021 and as per the terms by Sterling, money to be refunded back in 60 working days. But till now money is not refunded. Every month Manas from finance department calls me and says that by next month, money will be refunded. But this never happened till now i.e. 5 months from cancellation. Every time a new commitment is given and they don't keep their commitments. For online...

I had booked travel for October 2020 and had to cancel because of Corona and local demonstrations.

Sterling provided a voucher till October 2021.
Then they cancelled the voucher in Feb 2021 claiming they will refund the amount which has not been processed.
They kept saying it will be processed in 10-15 days but has not been done till date.

Can someone take responsibility and ownership for this...

I Jawahar Lal Mehta purchased two teak tree in the name of my daughter Neha Mehta in the year 1994 from Sterling Tree Magnum(STM) very long time waiting for refunded amount 144000/- plus upto date interest but not recd. refunded amount nor any reply from company(STM) no any response. I have very need of money. Please look into in this matter in urgent basis
Thanking you

Jawahar Lal Mehta
[protected]
[protected]@yahoo.com...

I purchased Sterling membership on 20 sept 2020 from Paras Shah on down payment of Rs. 33000/- .
Membership ID - VNT1245706

After few days he forcefully asked me to mail sterling holiday to stop EMI from my card. And later told me to pay him personally 25000+10000+4000 so that he will give me additional discount and Ill receive membership for 50% discount.
Now sales executive Paras Shah has stopped responding....

[protected]
Got call from sterling from this above-mentioned number. This call was for sale subscription but this fellow was misbehaving and irritating. Sterling should work on soft skills of their executive and must be sorry to me....

Hi

very unfortunately I m saying this that in future I will never going select your property.

You people hiring all the noncence EXECUTIVE who does not know how to speak with a customer.
[protected] this is the 2nd no from where i hot call and just bcz of from 1st no when i refused the invition the executive call from this no and speak all the rubbish
what is this. we are here to listen all u...

I had booked Sterling Durshet - Nature Trails on 10th Feb for March 5th-March6th 2021 (2 Rooms for 5 People and 1 Infant). I cancelled this trip as 3 members got detected for covid and cancelled this trip well in advance on 22nd Feb . I called and cancelled this trip and also mailed the information (Account number ) and they assured me that i will get a refund in 7 days . Its been more than 10 days now and i have never recieved any acknowledgement...

I recently booked a stay at Sterling Sariska from 13th Feb- 15th Feb 2021 from Agoda (Booking.com), booking ID[protected].

Agoda Booking ID[protected]
Payment transaction IDs[protected], 29333348 and 29335612

For this booking, Sterling has charged credit card 3 times in total.

I have mailed Agoda as well as Sterling for refund of excess payment but till now has not received any word...

Firstly, when we were in check-in process, 2 staffs came and started selling membership without caring that the guests have just arrived and are not refreshed. This implies that business is more important than the hospitality.

Secondly, taste of breakfast was really not upto the mark. I will give a rating of 5 out of 10.

Third, the staff at reception were dull and not responsive. Seemed that they were not happy...

Dear Sterling Team,

Your sales team member, Mr. Saravanan & Sathis given full wrong informations about your properties & facilities and collected the membership fee from me. I had a visit to your one holiday site and found that all the given information were wrong.
Before payment I had a detailed discussion with your sales team and they promised me that incase anything wrong you can cancel the membership but now after...

I stayed in the sterling yercaud in the month of Dec 2020. On my stay i was asked to come in and see the package that was being offered by Sterling Holidays. I must say i was very much in line and was more than happy to go ahead. I paid an advance of 5k confirming that if not interested this will be refunded. With this agreement we went ahead with the payment.

After researching about the products and doing a little bit of research...

I got a call from sterling holidays asking to attend a 45 minute presentation and post that I will receive a 2 nights 3 days stay voucher. Post the presentation, I was told that voucher will be emailed with in 24 hrs but it's been 2 days already and I haven't received any voucher. I had to travel from South goa to North Goa with 2 hrs of travel for their membership marketing presentation and as promised I haven't got my voucher. I have recordings...