[Resolved]  Sterling Holidays Resorts — membership down payment - refund

Reminder-8 (09.11.2017)
Mr. Ramesh u
With reference to your response as 45 days means it should start from the day i credited to your account i. E 16.10.2017
So by november end i should get my money back. Beyond that cannot be acceptable.
Please take a note & act accordingly.

Mr. Ramesh u
Feedback sterling
Team – customer engagement
Thanks for your response but why it took 45 days to refund is not at all acceptable. Please address the issue with your seniors to close the issue at the earliest as money is urgently required for unavoidable expenses.
Do the needful.

Sub:-complaint against refund of down payment amount
Abbas. [protected]@sterlingholiday.com (Mobile.[protected])
There was program for promoting membership from sterling holiday resort at jamnagar gujarat in hotel honest.
The official from sterling was mr. Abbas in the deal, i paid rs. 27434 as down payment for the membership for the package of 2 lacs. Due to some personal reason on next day confirmed with the same person at the same hotel for cancellation of membership & to return the amount.
All the pdc given are blocked to avoid further credit to sterling by mistake.
Signed ecs is also to be return under balance.
Matter is confermed with chennai branch on telephonic.
But so for no communication received about the refund & no adjustment of any package against down payment is acceptable.
It is very surprise being reputed company not reverted so for is big concern for the member already exisist & for the new customers for the services.
It is to be noted that customer will not leave the hard earned money as it is, ready to go to any extent if required.
My details:-
B nagaraja rao
Phone.[protected]
Badaseshi. [protected]@ril.com
Application no.[protected]
Receipt invoice no.[protected] (Hdfc)
Amount. Rs.27434.00
Address:-
101, sankalp appartment
Sarusection road, opposite police head quarters
Jamnagar, gujarat