[Resolved] Sterling Holidays Resorts — membership down payment - refund | |
Reminder-10 (14.11.2017) Still not refunded even after 30 days from my credit to sterling. Very unfortunate to say being reputed company not able to provide the refund. Will be posted till issue resolve by refunding rs.27434 Mr. Ramesh u With reference to your response as 45 days means it should start from the day i credited to your account i. E 16.10.2017 So by november end i should get my money back. Beyond that cannot be acceptable. Please take a note & act accordingly. Mr. Ramesh u Feedback sterling Team – customer engagement Thanks for your response but why it took 45 days to refund is not at all acceptable. Please address the issue with your seniors to close the issue at the earliest as money is urgently required for unavoidable expenses. Do the needful. Sub:-complaint against refund of down payment amount Abbas. [protected]@sterlingholiday.com (Mobile.[protected]) There was program for promoting membership from sterling holiday resort at jamnagar gujarat in hotel honest. The official from sterling was mr. Abbas in the deal, i paid rs. 27434 as down payment for the membership for the package of 2 lacs. Due to some personal reason on next day confirmed with the same person at the same hotel for cancellation of membership & to return the amount. All the pdc given are blocked to avoid further credit to sterling by mistake. Signed ecs is also to be return under balance. Matter is confermed with chennai branch on telephonic. But so for no communication received about the refund & no adjustment of any package against down payment is acceptable. It is very surprise being reputed company not reverted so for is big concern for the member already exisist & for the new customers for the services. It is to be noted that customer will not leave the hard earned money as it is, ready to go to any extent if required. My details:- B nagaraja rao Phone.[protected] Badaseshi. [protected]@ril.com Application no.[protected] Receipt invoice no.[protected] (Hdfc) Amount. Rs.27434.00 Address:- 101, sankalp appartment Sarusection road, opposite police head quarters Jamnagar, gujarat Was this information helpful? | |
Dec 17, 2017 Complaint marked as Resolved Sterling Holidays Resorts customer support has been notified about the posted complaint. Verified Support Nov 16, 2017 Sterling Holidays Resorts Customer Care's response Dear Rao, We are deeply regretful for the inconvenience caused. Our team is working to process your refund. However, it will take 45 days from Nov 4 for it to be effected. We solicit your patience and cooperation through this time. Thank you. Sincerely, Member Relations - Sterling Holidays. | |
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Please dont buy sterling membership...All people are making fraud and gulping up hard earned money of ordinary people.
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