Sterling Holidays Resorts — misguide for my membership - 1225993

Address:Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar Chennai Chennai District Tamil Nadu, Chennai, Tamil Nadu, 600006
Website:www.sterlingholidays.com

Dear sir,
By way of a mr. Manoj kumar - sales officer (017638) in march 2016, i got 3, 01, 050/- worth of white studio membership.
Then mr. Manoj kumar gave me a flase commitment and information and upgrade me am red studio memeber at cost of rs.4, 53, 550/- in august 2016.
He continued to insist on me continually in december 2017 to upgrade a purple studio member.
As per your sales officer mr. Manojkumar direction, i have paid up to rupees 2.5l as a member.
Now they have rejected my reservation request for a holiday due to some reasons.
But i have not recieved a proper answer my questions yet when i asked to your persons through calls and mails.
So you have to realize my position of being deceived by their sales officers.
So i have requested to you, please recognise myself as a white studio member and release my balance payment asap.
Otherwise cancel my membership and repay my total amount.
I am waiting for you to get the right solution from you.

Thanks and regards,
D. Sudhakar
[protected]
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There is one sterling holiday membership was missold to me by saying that the payment would be done in 48 EMI and if not satisfied with welcome trip only 5100/- will be deducted and the entire money was refunded..
Kindly look into this matter.
Vikalp bisaria
[protected]
Sterling Holidays Resorts Customer Care's response, Jun 10, 2019
Verified Support
Dear Vikalp,

We hope our executive has contacted you and resolved the issue. Let us know if you have any other questions. Thanks.

Sincerely,
Member Relations - Sterling.

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    Sterling Holidays Resorts Phone
    +91 44 3357 3300
    Sterling Holidays Resorts Address
    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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