[Resolved] Sterling Holidays — Selling rooms to non-members | |||||
I have been a blue studio member and when i try to book a room in the same blue period, i get a reply that rooms are not available. At the same time i was shocked to see that rooms are available for sale to outsiders on make my trip and other websites at the same resorts in which i was not given a room. After having paid lakhs as upfront membership fee, we get only rejection mails and offers to shift to sub-standard hotels. This is highly unethical and illegal practice from sterling. I would take this legally. Suggest not to become members in this. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Sterling Holidays Resorts customer support has been notified about the posted complaint. | |||||
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+91 44 3357 3300
Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
While we sincerely regret the inconvenience caused, we are pleased to confirm your booking as requested to our executive. Thank you for cooperating with us. We eagerly look forward to serving you!
Sincerely,
Member Relations - Sterling Holidays.