Subway — Staff/food

Address:

CR4C+JWQ, Capital mall, Nala Sopara

I have never had a bad experience in any of the subway outlets I love their service quality food everything but I have been having really bad experience not just me but most of the customers are facing the same issue by one of their new outlet at the capital mall Nallasopara they don’t provide the proper food which should be provided to the customers according to the company’s guideline the staff of this outlet have made their own rules and are not following the instructions provided by the company and online orders are a joke to them I personally fell that this is kind of scamming cuz every time you order something and they send you something else not sending you proper food even after the proper order is mentioned on the bill I have been having subway sandwiches for years but this is the first worst experience ever don’t want this to continue and the staff is very rude no professionalism one of the staff was eating food on the counter where other orders are made if the sandwich has to weight 200grams according to the company the sandwich provided by this branch will weight around 90 to 120 grams that’s how big the difference is there is less stock in inventory according to the staff but I have never seen a single customer happy with their service I would request the higher authorities to plz look after the situation and also check out the reviews on google for this outlet subway, the capital mall Nallasopara, pincode:401209