[Resolved]  Subway — Terribly bad customer satisfaction

Address:

Pune, Maharashtra

Hi, I stay in Pune, Hinjewadi. There is a subway outlet near the Police Station. Two queries I have : 1) The new 55/- Aloo Patty Sub you guys have introduced shows ( Recommended with Chilli Sauce ). Does this mean only Chilli Sauce will be given?? The language is definitely clear that you can choose your sauce but Subway recommends chilli sauce as it will taste good. When I bought my Sub I was given Only Chilli Sauce. And top it all, One patty divided into 2 parts while the pic shows 2 patties. I dont care about the Pic but really?? 1 in two parts? And you guys say its a Wow offer? its better to pay more for 2 patties and my choice of sauce! Because subway sauces are really something a customer looks forward to! and Only Chilli sauce makes it taste bad!!! Please do something about this! 2) Previously Chicken Ham Subs would have 3 slices of ham, Now all of a sudden, you are giving 2! you guys are increasing the price, understandable! But dont reduce the quantity! Please!!! I was a huge fan of subway really. But this Hinjewadi outlet has made me gradually dislike it. First the weird aloo patty with only chilli sauce and then 2 ham slices instead of 3. Is it only this shop doing it or is it your new policy to reduce customers??? Absolutely shocking!! Please do something about this!!! My name : Anirban Mukherjee E-mail : anirban.[protected]@siib.ac.in Phone : [protected]