[Resolved] Sulekha.com — Not doing proper service or proper response

Boopz

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600042

I booked a car service for my maruthi car through sulekha and i got some vendor details including mobile no's so based on the details provided i contacted vendor and booked an appointment on [5/21/2017) sunday and one person came to my house and collected money of rs 500 from me for getting spare parts for my car after that no response from their end and called their mobile no's serveral time and no response from them simply they are passing time and one time said they will come and fix my issue but still no nobody properly responding.

I think its bosch car service[ got through true caller about this info]
Located in srp tools, chennai, tamilnadu.

Their contact no's:
[protected]

Contact no of person who came to my house and collected money-[protected]

Please take action and i need solution for my car.

This is really worst thing when we are not getting proper response.

Regards
Boopathi
[protected]

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Jul 3, 2017

Complaint marked as Resolved

Sulekha.com customer support has been notified about the posted complaint.

Verified Support

May 31, 2017

Sulekha.com Customer Care's response Hi Boopathi,

We apologize for the inconvenience caused. To resolve this issue, we would request you to share:

1. Mobile number (used to request for the need) : Mandatory
2. Service Name (service you requested for) : Optional
3. Date (of booking the service) : Optional
To share these details, you can call us at our toll-free number[protected] or mail us at [protected]@sulekha.net or WhatsApp us at [protected].

We’ll reach out to you within 48 hours after you share the details as mentioned above.

Regards,
Team Sulekha