[Resolved]  Sulekha.com — payment not refunded

Hi,

I registered in Sulekha for Maids service, and I got a call from shanti, Mobile no : [protected]
SHe came to my home the next day, with a maid(Lakshmi- she claims as Lakshmi) and made ma fill a form under the name Maheswari services
and insisted that I pay 2500 deposit and also 200 rs auto charges . She also said that the deposit will be refunded once we decide we dont need the maid. This happened on 10th April, 2018

Since then she stopped answering my calls, and after checking online, I found all complaints regarding this Shanti and her frauds in JustDial site as well.

PLease do not trust this Maheswari Services and also help me get my refund back.
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May 21, 2018
Complaint marked as Resolved 
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
Sulekha.com Customer Care's response
We are sorry to hear that you have a concern in your contract Please write your feedback along with your mobile number to [protected]@sulekha.net of Toll Free number[protected]. So we can check what exactly happened and solve this for you
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Comments

Actully i want to delete my account from plus my number also i had tried alot but i am unable to it..please help me and delete my contact number plus account from sulekha property
IIF ANYBODY READING THIS AND COME ACROSS THIS PERSON PLEASE COMPLAIN AND HANDOVER TO THE POLICE AS THIS CHEATING IS GOING ON FOR A LONG TIME.

I had placed a request for maid services in Sulekha on 24.12.2018.

After registering got a call from a person called Priya who brought a maid and after convincing took advance of 2500 as 50 % advance .For the next day not picking up calls.
Her phone no is[protected].
agency name :Real Home services.

It is obviously fake as the address looks fake and the form also is fake and copy as in the previous complaints in Sulekha i found the same letterhead just now..The mistake is that i did not confirm or cross check the address and aadhar detaiils before payment.Looks like this is the modus operandi to collect phone numbers from sulekha and call on people and collect money.

i have attached the forms she gave me.I noticed today it is the same as the copied letterheads in some other complaints about sulekha complaints except name is changed on top.

Sulekha has the responsibility to send us the agencies numbers to which they are forwarding our phone numbers.This was not done and i did not receive any SMS toof agency numbers.Sulekha has to share the details to see if we can trace the culprits.The security of the customers is at stake as anybody, any criminal can get access to our address and phone number.Sulekha is accountable to release the numbers of the agencies whome they have shared our contact numbers.

People be careful with agencies contacting through SULEKHA.

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