Sulekha.com — I've requested for rto agents in bangalore and got a contact from sulekha, he seems fraud

 
3 Reviews
Bangalore South, Karnataka, India
 Devashish Patra on Mar 12, 2020
I've requested for RTO agents in Bangalore and got a contact from sulekha, He seems fraud. I've paid him 2600 advance for 2 wheeler and its been a month the LL slot itself is not booked He's bot picking up my call and not replying in WhatsApp. Tomorrow I'll go to police to lodge a complaint against him with his Aadhar Card details I've. Please ask him to initiate my refund
Agent name - Sudheer
Message from sulekha site with agent no - Our service expert Drivolic Solutions tried reaching you regarding your RTO consultancy need. Please call back [protected] to get your service done. -Sulekha

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Complaint Status


[Mar 13, 2020] Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Sulekha.com Customer Care's response Mar 16, 2020
Dear Devashish Patra,

Greeting from Sulekha.com!

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. This is certainly not the experience we intend to offer our customers. We will look into your issue right away. Please share your contact details, so we can arrange a conference call with a service partner to resolve the issue.

Warm regards,
Team Sulekha.
Updated by Devashish Patra Mar 20, 2020
Can I get an update here please
Updated by Devashish Patra Mar 20, 2020
Thanks a lot for your prompt response, My contact details are -
Email id - [protected]@rediffmail.com
Contact No - [protected]/ [protected]

Please fix my issue and help me get my refund. I've high hope from you. Let me know if anything else needed from my side
Verified Support
Sulekha.com Customer Care's response Mar 31, 2020
Dear Devashish Patra,
Greeting from Sulekha.com!
We request you to share your contact details to [protected]@sulekha.com since your number is protected here.

Warm regards,
Team Sulekha.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Thanks a lot for your prompt response, My contact details are -
Email id - [protected]@rediffmail.com
Contact No - [protected]/ [protected]

Please fix my issue and help me get my refund. I've high hope from you. Let me know if anything else needed from my side
Hi
Any Update

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    Sulekha.com - I've requested for rto agents in bangalore and got a contact from sulekha, he seems fraud