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[Resolved]  Sun Direct — Add on channel activation issue

Website:sundirect.in

SMART CARD NO: [protected]
I have added two channels on[protected]discovery, gemini comedy), one channel(hungama) on[protected].Today 24-7-23 I have renewed by base pack(MY FTA), added STAR MAA HD. But previous add-on channels i.e, Hungama, discovery, gemini comedy stopped, they are not activated called customer care more than 5 times, talked to backend team.No one solving issue, saying will be activateed in 15min, 2hours, but not getting activated.
Transaction History, Currently active channels/add-on screenshots attached
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Sep 3, 2023
Complaint marked as Resolved 
Solved after few days, lot of attempts to support
Sun Direct customer support has been notified about the posted complaint.
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2 Comments

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Comments

Dear Sir,

As per conversation, customer complaint regarding Wrong Validity and same has been already resolved from our end.

Regards,
Sun Direct Team.
Reply
Dear Sir,

As per conversation, customer complaint regarding Wrong Validity and same has been already resolved from our end.

Regards,
Sun Direct Team.
Reply

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