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Sun Direct
Sun Direct TV Pvt. Ltd.
Customer satisfaction rating: 64%
Submit a Complaint
1675
COMPLAINTS

Sun Direct Customer Care

Sun Direct TV Pvt. Ltd.

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Address
73, MRC Nagar Main Road, Mursali Maran Towers
Chennai
Chennai District
Tamil Nadu
India - 600028

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 103 7575  [Customer Care]
up
346
down
172

Phone:
Phone:
+91 76 0101 2345  [Customer care]
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347
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157
+91 43 1443 9959  [Tamil Nadu]
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44
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17
+91 40 4439 9595  [AP & Telangana]
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38
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14
+91 82 14439959  [Karnataka]
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24
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14
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21
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14

Additional info

Nodal Officers

Customer Care & Contact Details



Regional Customer Care

Andhra Pradesh

+91 40 3940 7575



Bihar

+91 61 2394 0757



Chhattisgarh

+91 77 1394 0757



Delhi

+91 11 3940 7575



Gujarat

+91 79 3940 7575



Haryana

+91 18 4394 0757



Himachal Pradesh

+91 17 7394 0757



Jharkhand

+91 65 1394 0757



Karnataka

+91 80 3940 7575



Kerala

+91 48 4394 0757



Madhya Pradesh

+91 73 1394 0757



Maharashtra

+91 22 3940 7575



Orissa

+91 67 4394 0757



Punjab

+91 17 2394 0757



Rajasthan

+91 14 1394 0757



Tamil Nadu

+91 43 1394 0757



Uttar Pradesh

+91 52 2394 0757



West Bengal

+91 33 3940 7575



View More Information...

Customer satisfaction rating
64%
Complaints
1675
Pending
0
Resolved
1039
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Sun Direct Complaints & Reviews

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Sun Direct — for billing issues

 Sugumarmani on Aug 30, 2020
Worst customer service
Giving sun direct customer service 1 is also too much. It has the worst customer service and...

 Sree9 on Aug 28, 2020
Yesterday I made recharge of Tamil dpo for rs.199/-, my amount is debited from wallet, but no recharge done

Complaint Status


[Aug 28, 2020] Sun Direct customer support has been notified about the posted complaint.
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team."
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team."
Complaint comments  Add a comment

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    Sun Direct — Billing

     Rajesh J N on Aug 23, 2020
    Hi this is rajesh here. I would like to raise a complaint against sundirect dth for improper billing against my subscriber...

     Kavitha Tenebandla on Aug 22, 2020
    Sun Direct — failed to load ifcp image e162-0
    Like this we are getting in TV.
    Please rectify tell us how to rectify the problem.

    Complaint Status


    [Aug 22, 2020] Sun Direct customer support has been notified about the posted complaint.
    Sun direct card number
    [protected]
    Complaint comments  Add a comment

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      I want to submit Complaint Positive Review Neutral Comment
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       ROYAL RAMU GAMING on Aug 19, 2020
      I have done my recharge on 19 Aug 2020 10 pm 3 months plan recharge failed money deducted please refund my amount

      Complaint Status


      [Aug 19, 2020] Sun Direct customer support has been notified about the posted complaint.
      "Dear sir,

      We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

      Regards,
      Sun Direct Team.
      Complaint comments  Add a comment

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
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        Sun Direct — merchant transaction id 10822644145 not get success yet to my sun direct account

         YT SR on Aug 11, 2020
        Sun direct sim no [protected] name c. Sundara raju. Mobile no [protected] recharged rs 154 to sundirect pvt ltd through sbi...

        Sun Direct — worst service with sun direct

         ahalya sekaran on Aug 11, 2020
        I am an existing customer of sun direct. Our account was inactive for the last 2 years considering my brother's studies. We...

        Sun Direct — channels going off air and stb scam

         joelfrancism on Aug 8, 2020
        Absolutely fed up with sun dth.
        Pathetic service and irresponsible.

        I recharged for fyi channel and...

        Sun Direct — frustrated with sun direct customer care

         Shijuvadakkedam on Aug 7, 2020
        For getting correct alignment of the dish, i had to spent more than 45 minutes to touch with your team. Your team members...

         Bhaskhar Boddu on Aug 2, 2020
        Dear sir/ mam
        I am bhaskhar, already have sundirect since 10 years, but now that smart card was problem, while here distubuter saying, you must change setupbox, i changed set up box but not come channels my setup box coming error e017-0 no valid sector found. Pls find rectifiy the problem

        In setup box no cdsn no [protected]
        Buyer no ba[protected]
        Model hs[protected]

        Address
        Pattedbada, eluru-534002

        Setupbox phone no given : [protected]

        If call means : bhaskhar [protected]
        Language : telugu and tamil

        Complaint Status


        [Aug 02, 2020] Sun Direct customer support has been notified about the posted complaint.
        "Dear sir,

        We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

        Regards,
        Sun Direct Team."
        "Dear sir,

        We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

        Regards,
        Sun Direct Team."
        "Dear sir,

        We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

        Regards,
        Sun Direct Team."
        Complaint comments  Add a comment

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code

          Sun Direct — Need to add on pack sports HD Pack

           Chandrasekaran Selvanayagam on Aug 1, 2020
          Iam really very tough job to contact the customer care of SUN DIRECT
          1. I need add the soptrs HD PACK
          Sony...

           Parameshajith Ajithparamesh on Jul 31, 2020
          My name change

          Complaint Status


          [Jul 31, 2020] Sun Direct customer support has been notified about the posted complaint.
          my name change
          "Dear sir,

          We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

          Regards,
          Sun Direct Team.
          Complaint comments  Add a comment

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code

             Venu Mannathamparambil on Jul 30, 2020
            My id cardno [protected]. I remit rs 347 for malayalam pack and addl english movie chanals but few malayalm chanels like janam news ;asianet flowers /zee kerala etc is notgetting from yesterday

            Complaint Status


            [Jul 30, 2020] Sun Direct customer support has been notified about the posted complaint.
            "Dear sir,

            We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

            Regards,
            Sun Direct Team.
            Complaint comments  Add a comment

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
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              Sun Direct — Customer care contact never works

               sajeevthangam on Jul 27, 2020
              Hi Team,

              I am facing issue with the Sundirect connection and when i tried reaching the customer care team,...

              Sun Direct — Signal issue every 2 months

               sajeevthangam on Jul 27, 2020
              Hi team,
              I am user of sundirect more than 3 months. Every now and then there is an issue with few channels and every...
              Complaint comments  Comments  (1)

               Yoglee on Jul 24, 2020
              Smart card number: [protected]
              My name is vengatesh from driving licence i have one sundirect sd connection. Already i will inform to sun direct customer care gays
              But nobody is not change my name and address, my mobile number all so. Can u change my address please.
              Thank you

              Vengatesh

              Complaint Status


              [Jul 24, 2020] Sun Direct customer support has been notified about the posted complaint.
              " Dear sir,

              We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

              Regards,
              Sun Direct Team."
              Complaint comments  Add a comment

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code

                Sun Direct — customer care representatives or numbers not responding.

                 ..mitu on Jul 24, 2020
                Every time on rain sun direct not working. Tv shows check ur anteena. When i m trying to customer care it is busy or not responding....

                Sun Direct — demanding money from customers for sun direct server issues [Resolved]

                 Chitti K on Jul 22, 2020
                I have recharged sun direct dth and found error. I called sun direct for rectifying and they don't have my location and confirmed...

                 KS Babu on Jul 21, 2020
                I have recharged my home sun direct dth for rs 639/= one times on date 21/07/2020transactions are success but recharge failed.

                The details are below.

                Cdsn no. : [protected]
                Transaction reference : 20548054

                Complaint Status


                [Jul 21, 2020] Sun Direct customer support has been notified about the posted complaint.
                "Dear sir,

                We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

                Regards,
                Sun Direct Team."
                Complaint comments  Add a comment

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code

                  Sun Direct — I'm complaining about colors he channel

                   Bhargavi kurada on Jul 20, 2020
                  From past few weeks I'm facing problem with colors hd channel it's not working properly the picture is not clear .I already...
                  Complaint comments  Comments  (1)

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