Sun Direct
Sun Direct TV Pvt. Ltd.
Customer satisfaction rating: 53%
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2156
COMPLAINTS
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Sun Direct Customer Care

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Address
73, MRC Nagar Main Road, Mursali Maran Towers
Chennai
Chennai District
Tamil Nadu
India - 600028

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 103 7575  [Customer Care]
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Phone:
Phone:
+91 76 0101 2345  [Customer care]
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+91 43 1443 9959  [Tamil Nadu]
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+91 40 4439 9595  [AP & Telangana]
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+91 82 14439959  [Karnataka]
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Additional info

Nodal Officers

Customer Care & Contact Details



Regional Customer Care

Andhra Pradesh

+91 40 3940 7575



Bihar

+91 61 2394 0757



Chhattisgarh

+91 77 1394 0757



Delhi

+91 11 3940 7575



Gujarat

+91 79 3940 7575



Haryana

+91 18 4394 0757



Himachal Pradesh

+91 17 7394 0757



Jharkhand

+91 65 1394 0757



Karnataka

+91 80 3940 7575



Kerala

+91 48 4394 0757



Madhya Pradesh

+91 73 1394 0757



Maharashtra

+91 22 3940 7575



Orissa

+91 67 4394 0757



Punjab

+91 17 2394 0757



Rajasthan

+91 14 1394 0757



Tamil Nadu

+91 43 1394 0757



Uttar Pradesh

+91 52 2394 0757



West Bengal

+91 33 3940 7575



View More Information...

Submit a Complaint
Customer satisfaction rating
53%
Complaints
2156
Pending
0
Resolved
1066
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Sun Direct Complaints & Reviews

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I had recharged my fta pack except dd channels iam not getting any other fta channels which are part of my fta pack even after selecting all 152 channels while recharging.
Jun 12, 2021

Complaint Status

Sun Direct customer support has been notified about the posted complaint.
"""Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."""
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    I want to submit Complaint Positive Review Neutral Comment
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    I Recharged another sundirect account wrongly through google pay
    I need to refund it
    Jun 12, 2021

    Complaint Status

    Sun Direct customer support has been notified about the posted complaint.
    "Dear sir,

    We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

    Regards,

    Sun Direct Team."
    "Dear sir,

    We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

    Regards,

    Sun Direct Team."
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      I want to submit Complaint Positive Review Neutral Comment
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      I recharged my sun direct account on[protected], the amount deducted but recharge not done it shows the recharge is failed...
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      I had recharged my fta pack except dd channels iam not getting any other fta channels which are part of my fta pack even after selecting all 184 channels before doing recharge. Smart card no [protected]
      Jun 12, 2021

      Complaint Status

      Sun Direct customer support has been notified about the posted complaint.
      I had recharged my fta pack except dd channels iam not getting any other fta channels which are part of my fta pack even after selecting all 152 channels before doing recharge.
      "Dear sir,

      We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

      Regards,

      Sun Direct Team."
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        I want to submit Complaint Positive Review Neutral Comment
        code
        Smart card number : [protected]
        I have recharged my base pack with my fta. I am not able to put add-on channels it...
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        I recharged for 2000rs, but the available balace is still 0.01, transaction details not updated as well, no proper customer...
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        Guidance from the customer care Trichy, wrongly activated plan, please revert the plan or cancel. We keep on chasing this...
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        Payment is deducted my account but recharge is not done
        Card number is [protected]
        Recharge amount 237
        Please check
        Mobile number [protected]
        Jun 09, 2021

        Complaint Status

        Sun Direct customer support has been notified about the posted complaint.
        "Dear sir,

        We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

        Regards,

        Sun Direct Team."
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          I want to submit Complaint Positive Review Neutral Comment
          code
          We have request for tamil economy pack 999 7 months, the customer care from trichy bharathi, jayanthi, preeti and joshva all...
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          It is with utmost did satisfaction I am mentioning this complaint. On April 30thy sun direct connection with smart Card number...
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          Hello sir, SMC/CDSN No [protected]
          Worng Recherge Please Help Recherge Reverse Sir....
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          Hi Team,

          I had recharge failure of ₹279 on 6th May but still no refund for the same, please check on it.

          Please find my bank transaction for the same attached, please do the needful.

          Name: MABUSAB
          CUST#:[protected]
          CR-ID: CR[protected]
          Ref: 34092535
          Amount: 279

          Regards,
          Basu
          Jun 06, 2021

          Complaint Status

          Sun Direct customer support has been notified about the posted complaint.
          Please find below screenshots

          "Dear sir,

          We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

          Regards,

          Sun Direct Team."
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            I want to submit Complaint Positive Review Neutral Comment
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            We have recharged my sun direct ac no [protected] an amount of Rs.1000 dt.29/04/2021 time 05:25pm via BHIM upi app. The transaction...
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            By default recharged old dth setup box ( smart card no. [protected]) instead of new setup box (smart card no. [protected])...
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            By mistakenly recharged old dth box, on that time amount deducted from account via google pay but amount not credited to dth...
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            I have recharged 230 on March 18 for the below sundirect smartcard number through Google pay UPI using axisbank netbanking....
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            Hi,

            I am facing issue with my recharge plan.

            Registered mobile number: +91-[protected]
            Sun...
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            I recharge 1000 rupees[protected]for a offer 6 month malayalam economic pack value of 991 but amount was added to my account...
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            I did upi recharge for hindi pack money is deducted but its not visible in sundirect transaction history

            transaction id[protected]
            Jun 02, 2021

            Complaint Status

            Sun Direct customer support has been notified about the posted complaint.
            Dear sir,

            We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

            Regards,

            Sun Direct Team."
            Dear sir,

            We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

            Regards,

            Sun Direct Team."
            FAHEEM ABDURAHIMAN's [Complaint's author] reply, Jun 3, 2021
            9747447476
            FAHEEM ABDURAHIMAN's [Complaint's author] reply, Jun 3, 2021
            it has been solved
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              I want to submit Complaint Positive Review Neutral Comment
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              Sir,
              I would like to bring to your kind notice that an amount of rs.740/- topup was made by me on 01.06.21 and the...
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