Sun Direct Complaints & Reviews

I recharge 259 pack. My amount got deducted from account, But it didn't reflected in Sundirect My transaction
So, im requesting for a refund as I made another transaction.
SN : [protected]...

As mentioned above I reacharged my dish connection twice from my number and from another number....

Recharged channels deactivated before the tenure period. This is repeated so many times....

Hello Team,

We have made incorrect Recharge to mobile number [protected] in the place of ID on 06/07/2023 for rs.1379.00. I have called and raised this issue many times. But still the balance is not reflecting in our account.
I would request kindly refund back the amount to the mode which we made payment.

Thanking you
Puneeth CM...

I made an recharge through sun direct app today ( July 4 th 2023) evening 8: 48 pm . And made an payment of 207 rs through paytm. But the transaction is failed ( shown in sun direct app). But the amount is deducted in my account through paytm.
UPI Ref no:[protected]
Order Id: 64646273...

I have recharged my sun dth on 30th june 2023, friday evening around 7:36 pm for monthly plan ₹230.

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through upi. Transaction id: 64531044 . Please refund my payment or done my recharged and confirm me. My smart card id is [[protected]]....

I recharged the hd malayalam gold pack for 339 rupees including tax on[protected] morning and the amount was debited from my account at the instance and the transaction was said to be a failure.
Smart card number [protected]...

Heloi sir
Last day I had recharged my sun dircet hd account with ₹249 . But mistakenly it went into my previous sun direct account. Unfortunately it was g pay so I can't go anything over it. So I contacted customer care yesterday on the morning. They had requested me to wait for 24 hrs. And now the dead line is over. But no change had occured. If it will long for so many hours I would restrict your account .. I wish you will recover...

I paid for HD Tamil pack of cost rs335. Through UPI. The transaction was successful but the sun app said it failed and my money wasn't refunded. Their customer care wasn't helpful in this matter and straight up left without resolving the issue...

I have recharge my dth on 07 June 2023 where the transaction is successful of Rs.199 but it displays recharge is failed and my money is also debited . Kindly help me to get out of such issue . I have made the transaction from paytm....

I would like to request for a refund as my payment for the sun direct plan got mismatched for the older setup box number -[protected] ( SHABIN P V -[protected] ) and payment of 729 plan was done on this Id.
This account was closed in earlier as the setup box had some issues and was replaced.
Transaction ID- [protected]
Bank Ref No- 0308V203a8O7
Payment Date-23/05/2023
Payment Time-01:48 PM

That's...

I have recharged for 229 rs to Sun direct from Google pay but amount debited from account but it is not reflected in the sundirect account. I have recharged at 10.09 am on May 20 2023. I tried to call the customer care they are not responding. They are just rude. I feel like it is the worst service. I am regretting for choosing sun direct over Airtel DTH. Screen shot attached below....

We have sun direct dth at home in my brothers name as he was busy with his work I did the recharge and my brother also did recharge at the same time. How to solve this issue? I tried contacting customer care but no use I couldn't connect with customer care representative....

I have recharged my dth on 14 may 2023 the transaction is successful and money also deducted but the recharge failed . kindly help me to refund my money ....

I paid 308 rupees in sun direct using upi ..amount debited but it shows transaction failed...

Refund amount...

I had recharged Telugu combo pack but sun direct not activated the pack...

Today (6th May 2023) i recharged for 3 months Tamil basic plan for Rs 645...after successful deduction from Paytm sun direct app showing recharge failed...UPI ref no is[protected]...
Smart card number is [protected]...

I recharged my DTH on 3rd April 2023, evening around 8:25 pm for the monthly plan ₹304.57. Tamil Premium

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through google pay. Transaction reference no: 62838337. Your phone call support is not responding. Please refund my payment and confirm me. Smart Card No: [protected]...

Dear sir, I am a senior citizen, aged 79, partially disabled, retired I had 3 sun direct connections. Due to frequent injustice in their recharge procedures and also uninformed channel packs, I stopped using 2 connections and currently using one. Recently I recharged that one connection 2 days before due date. Instead of calculating the month properly, the sun direct reduced 2 days and gave next renewal date. Due date was 27/4/2023, but I...