[Resolved] Sun Direct — balance not credited

[Resolved] Sun Direct — balance not credited

N Nagaraju H R Mar 1, 2020

I made payment for recharge to my account around 7:43PM today through Google pay and the payment was successful and debited from my account and also shown paid status in google pay. But the balance is not reflected in my account in sun direct app under my account menu or transaction report. My smart card number : [protected] Here i attached payment receipt for your reference. Please credit the balance else refund my money back +1 photos Was this information helpful? No (2) Yes (17)
Mar 1, 2020 Complaint marked as Resolved At last amount credited Sun Direct customer support has been notified about the posted complaint. Verified Support Mar 02, 2020 Sun Direct Customer Care's response As per conversation, customer complaint about balance not credit issue same has been resolved from our end.
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Comments

Rajan Dev

Mar 10, 2020

Yesterday I was recharged sundirect dth for 200 rupees. But channel is not display

Jivithesh

Feb 4, 2021

I have made payment for sundirect subscription pack around 11:47 am today through sundirect app using phone pay upi. The transaction got successfull but not reflected on my sundirect app and channel not displayed yet.
Please notify this problem and get resolve as soon as possible. Here I am attaching payment details

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Nanda Kumar Reddy.P

Mar 18, 2021

I paid money from phone pay but not added in sundirect app

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Nanda Kumar Reddy.P

Mar 18, 2021

I paid 3 times but not reflected in sun direct app

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Nanda Kumar Reddy.P

Mar 18, 2021

I didn't got credit my money

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Nanda Kumar Reddy.P

Mar 18, 2021

My money didn't credited

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Nanda Kumar Reddy.P

Mar 18, 2021

My money didn't get credit

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Suraj _Sabat

Jun 21, 2021

I made payment for recharge to my account around 5:30 PM today through Phonepe and the payment was successful and debited from my account and also shown paid status in Phonepe. But the balance is not reflected in my account in sun direct app under my account menu or transaction report.
My smart card number : [protected]
Here i attached payment receipt for your reference. Please credit the balance else refund my money back