Sun Direct Complaints & Reviews

No channel is coming. Just displaying e017 error for all channels. There is no change after doing factory reset also. Offer validity is there up to June 2020. Without any indication or anything it just stopped....

Failed to load ifcp image (E 162-0)
Please resolve...

My base plan is expiring today[protected]. So i recharged today with amount 1390 but instead of tamil pack i recharged with the ODI pack . Can you change my pack to tamil pack?...

Yesterday night it is worked and today morning it is showing some error in function and pls make resolve the issue as soon as possible and pls update the issue on the same....

Ive done a recharge of 285 rs for telugu pack on 20 march.but from 3 days im not getting any channels except for some free channels. ive done recharge again on 24 march but there is no change. ive tried calling customer care but there is no response. can any one please look into this...

I have recharged to a smart card number [protected] instead of [protected] through freecharge on 24.03.2020. Details are below
Amount 630, telugu dpo pack 1, transaction id fcda[protected], transacted on 24thmar2020 tue12:14pm
Kindly revert this transaction to my smart card number [protected] or cancel the transaction
And refund my money back....

Dear sir, as I am forget smart card details and cr no also. I try to login register no. Didn’t login now. Plz need a immediate reply plz...

I have recharged wrong cdsn no [protected] of an amount of 1499 for 3 months tamil hd pack 3 on 20th march, via amazon pay upi.

Please transfer the amount to the current cdsn no [protected]

With lockdown in bangalore and no tv to view, it's getting harder to manage to know the news and to keep my children entertained for sometime in a day.

Please consider the above and do the needful.
br...

My sundirect smart card no. Is [protected]. Since today afternoon i am not getting any channel in my tv except sunnews. I contacted your customer service over phone and complained. One of your executives told me that there appears some technical problem, it will be rectified and all channels will come within 2 hours. It was 4 pm. Till now i am getting. I tried again to contact customer service but could not. Please try to sort it out immediately....

I was recharged with 225 pack but pack was not activated n when i called to customer care executive they r very irresponsible. One person told that it will activated in half an hour n another person told that it will activated in 3hrs. N harrassing customer care calls. I was recharged online and it was approved. Then what is the problem to provide signal...

I have recharged my old dth instead of new dth number old is not in use 130 rs recharged by paytm payment they simply telling unable to refund your money back but i contacted paytm customer service they told me that to please contact sundth customer service so i request to refund my money 130 rs to my new connection number [protected]vc card number...

SunDirect setup box was sold to me stating sunnxt premium features were added along with it. But after buying the setup box, tried accessing premium videos in sunnxt app and it always prompted for pay. I did multiple follow ups with sundirect customer care where they are asking me to reach out to sunnxt customercare and vice versa. Now i am fed up with this followups and thought of writing it here....

Change my name address
Dear sir:-
Smart card number: [protected]
My name is pradipta mohan das from odisha i have one sundirect hd connection. Already i will inform to sun direct customer care gays
But nobody is not change my name and address, all so. Can u change my address please.

(This is my new address)
Pradipta mohan das
Qr. No.-f-184, unit-8, bhubaneswar-12
Dist-khurda,...

Sir i request you to add zee picchar channels on sun direct.

The zee picchar which is launched recently

I add requesting but no-one is responsing properly they just say we will add the channel but nothing is done

Please add the channel as soon as possible

All the dth has taken that channel but only in sun direct it is not available

I request you to add the channel...

I made payment for recharge to my account around 7:43PM today through Google pay and the payment was successful and debited from my account and also shown paid status in google pay. But the balance is not reflected in my account in sun direct app under my account menu or transaction report.
My smart card number : [protected]
Here i attached payment receipt for your reference. Please credit the balance else refund my money back...

Hi sir,

I have been using sundirect from many days calling customer care from many times but not getting response. Also emailed trai ccing sundirect then also no proper response from sundirect. As per trai rule customer has every choice to select his channel but where as in sundirect the dth operator is selecting the channel he wants to give. Sundirect is not giving the chance to the customer to select his customer which is...

Hi sir,

I have been using sundirect from many days calling customer care from many times but not getting response. Also emailed trai ccing sundirect then also no proper response from sundirect. As per trai rule customer has every choice to select his channel but where as in sundirect the dth operator is selecting the channel he wants to give. Sundirect is not giving the chance to the customer to select his customer which is...

I submit a request to customer care for relocation installation in my new house in gujarat, but none of the representative attend my compliant but sun dish message me that they already resolved my compliant, i give two time request for relocation but no response from the company side or the technician side and the customer care team is not ready to hear my issue also
How can slice this issues?...

Company representative called me and asked me to recharge with inr 993/- to get my present hd package to be renewed for next 6months, but when i recharged as said at their agent place i see only sd package got activated, but i was in hd plan since the time i opted sundirect but they changed my plan and says the amount is applicable for sd package only after getting recharge done...

I had done a recharge of telugu pack with 225 through upi on phone pe app.
My card no is [protected]
My name is p. Tirumala rao. My amount was debited on my bank account. But my recharge is not updated. Please respond as quickly as possible. I informed to sundirect customer care. I didn't get any response from them. Please make it fast. Hope you understand the problem.
My phonepe transaction id ishdfdd7a4fa2cf1d486f83e3fea6b4d81dd1....