Comments
61%
Complaints
2481
Pending
0
Resolved
1460
View all 2481 Sun Direct reviews & complaints
+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
View all Sun Direct contact information
the complaint is as follows
problem 1
E118-4 Reserved smartcard return code has been displaying on the screen of our TV since many weeks
we have complainted related to issue many times to customer care
no one has responded positively and solved
for everything they are asking 175 to 200 to repair.
its a worst experience we are facing every time
.
as a part of this complaint sun direct team asked us to change setup box so we have changed it to new hd setup box
now the real problems have started
we spent 699+175 on box
problem 2
we got problem like display is getting struck in between every time.we raised again a complaint then technician came and replaced new signal receiver and took 250 again
problem 3
now since 3 days it started getting error code E161 / E161_0 repeatedly
as a result we are not able to view even a single channel
again raised complaint technician came did something after 12 hours the same problem repeated
again complaint raised sin Direct team refreshed account it solved
again since yesterday evening the same problem has come (error code E161)
it's been 7 days to keep complaining.we spent almost 1500 in this week .
so i[censored] can't able to solve issues please refund my amount back i will convert to other DTH
worstttttttt experience ever
CDSN No. [protected]