Sun Direct Complaints & Reviews

Colors kannada HD and Zee kannada HD channels are not working suddenly, when i call customer care multiple time, they are not responding and the local guy who installed is saying it will be charged if he comes. Pathetic service even after expensive rechange, NFC charges and GST are chanrged....

No service after recharge. How long should i wait, customer care number always buay.. will there be any compensation for the time im wasting because of issue from service provider.. Will this issue hours be added extra with my monthly time period..??...

This is Shivaprakasha from Bengaluru Karnataka.CDSN. No. [protected], 18th May 2022 complaint to the customer care about getting Erro E50/32 and said it is a free service. The given Complaint number was SR[protected] after Technician Venkatesh T visited the site and said the signal receiver (LMP) is not working and must replace. so is asking the money RS 250/ for that, misbehaved with us, and still, it has a warranty up to July 2022. Then...

Accidentally recharge my old smartcard number [protected] please transfer my New smartcard number [protected] .Recharge amount 260 through sundirect recharge cube app....

Few channels are showing E118-4 reserved smart card code error.please resolve it...

I am using subdirectory connection for last 2 years with SMC No [protected]. I have recharged the Malayalam economic pack on 10.05.22 and even after 24 hours same was not activated. While checking in web it is showing valid till June 8th. I have already contacted the customer care and they have asked to pay Rs 175 to technician. I said it's not possible, because for a mistake from their end why I need to pay the fees?. So they said I need...

I HAVE RECHARGED 1265/- for 6 months plan offered by sundirect DTH on 01.12.2021. This plan will end only by the end of May 2022. But they have disconnected my connection on 12.05.2022. When I complaint in custermer care centre, the reasons given by them is not satisfactory to me. They informed me that the amount remitted for the plan was adjusted as monthly instalments. The reason stated is the mistake is from recharger shop. The full amount...

After 3 months I’ve recharged my sun dth and it shows ota upgrade when switch on tv. Contacted sundth cc said that wait for 2hrs while the device on but it’s almost 10hrs still no resolution no progress in download 0%.
Again contacted sundth cc said the device needs to be changed for the cost 375/- and don’t know why it has to change device and have to pay when your device is nothing wrong.
Anyone facing the same issue...

Accidentally recharged on old smart card no.[protected] . It is inactive now. Please refund or transfer the recharged amount Rs.229 to new smart card no.[protected].
Recharged through Amazon pay. BBPS reference no.BD012122OA4AAAF8EKIO
Sundirect website and app confirmed that the recharge amount 229 is credited to my old inactive sundirect ID. Please refund it or tansfer it to new smart card no.[protected].Operator : Sun Directbr...

CDSN number: [protected]. I have been continuously requesting polimer news channel with Sundirect. But they are saying that in future it will be added in the channel list. I dont think they would add the polimer news channel in their channel in future. We are paying monthly fees for their favorite channels and not customers willing channels. TRAI is saying customers to choose channels and pay for it. but Sun direct really make their customers...

Balance deducted from my bank but still Recharge pending. Please solve this issue.
CDSN No: [protected]...

By mistake I recharged with wrong subscription pack I have to change it or cancel it now...

On my recent recharge, I have noticed that 18% of GST is deducted and only 82% of the recharge amount is reflected in the available balance. However, while subscribing to FTA channels and other channels in addition to subscription charges, the sun direct is collecting GST again (Subscription charge +18% GST). This amounts to double taxation (A total of 36% GST).

Request to look at this double taxation practice as the company...

I hv recharged the sun direct dth for Rs 1570 thro' recharge cube payment gateway, the amt got deducted but the recharge was a failure.pls kindly refund my amt.
CDSN [protected]
Order id #27188440...

I recharged of rs255 but chanels are not coming yet...

Please resolve it ....

I have recharged to a smart card number [[protected]] instead of [[protected]] through gpay on 25.03.2022. Details are below
Amount 199, SD - Tamil Economy Pack, upi transaction id [[protected]], transacted on 25thmar2022 friday 9:05pm
Kindly revert this transaction to my smart card number [[protected]] or cancel the transaction
And refund my money back....

Smart card no. [protected]
Recharged Malayalam economy pack on 23/3/2022 for Rs.1374. Need to change it . Therefore please refund the amount Rs.1374....

Accidentally recharged on old smart card no.[protected] . It is inactive now. Please refund or transfer the recharged amount Rs.1374 to new smart card no.[protected].
Recharged through paytm. UPI reference no.[protected].
Sundirect website and app confirmed that the recharge amount 1374 is credited to my old inactive sundirect ID. Please refund it or tansfer it to new smart card no.no.[protected]...

We renewed the above smart card through UPI ( phone pe) on 25.03.22 around 10.45 PM, for Rs 741/. But still now the same has not activated.
Please solve this issue...