Sun Direct — Error- E118-4 reserved smartcard return code. | |||||
Hi, Sun Direct Smartcard No.- [protected] Error- E118-4 reserved smartcard return code. I am facing error in my set top box. I am complaining from 5-6 months. I called customer care, every time they are telling clean smart card and reinsert again. How pathetic it is. They all are very well known about this error but still same reply. If we registered a complaint one illiterate technician comes and without touching anything or troubleshooting simply says every time my set top is faulty and need to replace. What is this? At same time thousands of people's complaining the same, means all set top boxes are faulty at one moment. I don't know why such a company making fool of their customer. This is only company transmission signal or frequency synchronization fault and they are forcing to customer for paying unnecessary charge for changing set top box. Why should customer have to bear this cost? Still i am waiting for any strict action of @Sun Direct. Was this information helpful? | |||||
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Sun Direct customer support has been notified about the posted complaint. May 08, 2017 Baliya's response Set up box is not working
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 4 Comments | |||||
Comments
Kindly request, set up box is not working please come and clarify immediately
Reply
this is fowlplayof company to recollect the stb from customers as the previous stb is good quality with component video output and replace with a cheap pcture quality stb
this is why beacause now hd and sd platforms are there now old stb have 577p which have sufficent pic quality coustomer those have no need of hd subscriptions
this is why beacause now hd and sd platforms are there now old stb have 577p which have sufficent pic quality coustomer those have no need of hd subscriptions
E118-4 reserved smart card return code is displayed but not displaying ...plz give me a solution how to run the channel ...i have paid a channel but not displaying
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